FIX : Explorer crashes when you try to rename or delete an OGG File.

OGG file is used by most of the audio players for holding the audio data. Applications like VLC, Windows Media Player, etc can open and play audio from the OGG file. Many users have reported they see that their system crashes when they try to rename or delete an OGG File. In certain cases, the users weren’t even able to move the file. This issue is seen because of Windows Media Extension


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If you have come across this issue and wondering how to fix it, don’t panic. In this article, we have compiled some fixes that can help you solve this problem.

Fix 1:  Uninstall Windows Media Extension from Settings

Step 1: Open the Run Dialog using holding the keys Windows and R at the same time.

Step 2: Type the below command and hit Enter.

ms-settings:appsfeatures

 

Apps And Features

 

Step 3: In the opening window, scroll down and locate Web Media Extensions, and click on it.


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Step 4: On the right-hand side, click on the three dots and then select  Uninstall

 

Web Media Extension Uninstall

 

Step 5: Try to rename or delete the file and check if the issue has been resolved.

Fix 2: Uninstall Windows Media Extension from PowerShell

Step 1: Open the Run Terminal. Use the shortcut Windows+R.

Step 2: Type powershell and hold the keys Ctrl+Shift+Enter to open PowerShell in Admin mode.

 

Powershell

 

Step 3: If you see a User Acess window showing up seeking permission, click on Yes.

Step 4: Type the below commands  and hit Enter

Get-AppxPackage Microsoft.WebMediaExtensions | Remove-AppxPackage

 

Step 5: Now, try deleting or renaming the OGG Files.

Fix 3: Run a DISM and SFC scan to repair the corrupt system files

Step 1: Open the Run Terminal. Use the shortcut Windows+R.

Step 2: Type cmd and hold the keys Ctrl+Shift+Enter to open the Command Prompt in Admin mode.

 

 

Cmd

 

 

Step 3: If you see a User Acess window showing up seeking permission, click on Yes.


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Step 4: Type the below commands one after the other. Make it a point to hit Enter after every command

chkdsk /f
sfc /scannow

 

Note that the scan might take some time to finish. So please be patient.

Step 4: Once, the scan finishes, check if the error resolves.

 

That’s All

We hope this article has been informative. Thank you for Reading.

Kindly comment and let us know the fix that helped you solve the issue.

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