The latest sub-version of the iOS 18, the iOS 18.4, seems to troubling some of the iPhone users. This update seems to have wrecked the Face ID tech on a very small group of users’ iPhones. One of the most discussed thread in the recent times in the Apple Community page is this particular problem. If you are also having this problem with the Face ID after the update, these solutions will help you out of there.
Why the Face ID has stopped working on the iPhone?
Apple sends these updates to the extensive list of devices. So, it is possible that some of the device may exert unusual behavior like this. They may arise from a bug in the iOS update or due to some pre-existing condition of the device. The Face ID system can be partially working on your iPhone, where the access to the Face ID is not available in some of the apps.
The first solution to this problem is just to force-restart the device. If this is a one-time occurrence, a simple force-restart should resolve this problem with the Face ID. But, if the problem returns even after force-restarting, we recommend you update the device to the latest version.
Fix 1 – Execute the Force-restart procedure
Step 1 – Close all the running apps on your iPhone, first.
Step 2 – Next, press the Volume Up button and release it.
Step 3 – Later, hit and release the Volume down button.
Step 4 – For the final step of the process, press-hold the Power button until the iPhone’s screen turns black, and you can see the Apple logo has appeared there.
After the device becomes operational, test whether you can use the Face ID to unlock the device.
Fix 2 – Install the latest update
Apple addresses this sort of problem on war foot. So, you should update the software on your iPhone.
Step 1 – Go to the iPhone’s Settings page.
Step 2 – Next, open up the “General” section.
Step 3 – Load up the “Software Update” there.
Step 4 – See if you can find any new update in there.
Step 5 – Then, tap “Update now” to install the update. Don’t forget to restart your iPhone, when it is prompted.
This should resolve the issue that you are having with the Face ID.