Connected to WiFi But No Internet Connection? Here’s How to Fix it

Sometimes, you can see that your WiFi is connected but there’s still no internet connection and you see an error message, “WiFi connected but no Internet”. This is extremely frustrating, especially when you are in the mid of some important work. The error could arise due to change in the router settings, outdated drivers, or anything else that may not be evident. You may check if other devices can connect to the WiFi network. If yes, then there’s a problem with your device. Check your internet speed on a reliable speed test website, check if your ADSL cable is properly connected to the router or the modem, if there are any physical damages to the router, check if the router lights are stable and not flickering when you turn it on, or try and restart your router to check if the problem is solved. If not, you can try the below workarounds for the issue when you see the Wifi is connected, but there’s no internet connection.


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Method 1: Through Network Connections

Solution 1: By Enabling the Obtain an IP Address/DNS Server Automatically

 

Step 1: Press Windows key + R from the keyboard to open the Run command.

Step 2: In the Run command search box, type ncpa.cpl and press OK to open the Network connections window.

Ncpa Cpl

 

Step 3: Right-click on your active WiFi connection and select Properties.

 

Network Connections Active Wifi Connection Right Click Properties

 

Step 4: In the WiFi Properties window, under the Networking tab.

Select the Internet protocol 4 (TCP/IPv4) option and click on the Properties button below.

 

Wifi Properties Networking Internet Protocol 4 (ipv4) Properties

 

Step 5: In the Internet protocol 4 (TCP/IPv4) Properties dialogue box, select the radio button next to Obtain an IP address automatically and Obtain an DNS server address automatically.

Press OK to save changes and exit.

 

Internet Protocol 4 (tcp Ipv4) Properties Obtain An Ip Address Automatically Obtain An Dns Server Address Automatically

 

Step 6: Now, click on the Advanced button below.

 

Internet Protocol 4 (tcp Ipv4) Properties Advanced

 

Step 7: In the Advanced TCP/IP Settings dialogue box, go to the DNS tab and uncheck the box next to Register This Connection’s Address in DNS.

Press OK to save changes and exit.

 

Advanced Tcp Ip Settings Dns Register This Connections Address In Dns Uncheck

 

Now, go back to your internet connection, try connecting it, and it should be working now.

 

Solution 2: Change the DNS Server Address

 

Step 1: Right-click on Start menu and select Run.

 

Start Right Click Run

 

Step 2: It opens the Run command window. Now, in the search box, type ncpa.cpl and press OK.

 

Run Command Ncpa.cpl Ok

 

Step 3: It opens the Network Connections window.

Now, select your active WiFi connection, right-click on it and select Properties.

 

Network Connections Active Wifi Connection Right Click Properties

 

Step 4: In the Properties dialogue box, go to the Networking tab and click on Internet protocol 4 (TCP/IPv4).

Press the Properties button below.

 

Wifi Properties Networking Internet Protocol 4 (ipv4) Properties

 

Step 5: In the Internet Protocol Properties window, under the General tab, select the radio button next to Use the following DNS server addresses option.

Now, add the Google Server address as shown in the order below:

 

Prefered DNS server:  8.8.8.8
Alternate DNS server:  8.8.4.4

 

Press OK to save the changes and exit.

 

Internet Protocol Properties General Use The Following Dns Server Addresses Add Google Dns

 

Now, go back and check if the internet connection is back. It should be working fine now.

 

Method 2: Using Command Prompt

 

Solution 1: Flus your DNS and Reset Windows Winsock Catalog Together

 


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If you see a yellow triangle with an exclamation mark in it or you see an error message which says that internet is not available, resetting the Winsock catalog back to the original settings and a clean state, can help you connect back to the internet. Let’s see how:

 

Step 1: Go to Start, right-click on it and select Run to launch the Run command window.

 

Start Right Click Run


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Step 2: Now, run the below command one by one in the Command Prompt (admin) window:

 

netsh int ip reset c:\resetlog.txt

netsh winsock reset

IPConfig /FlushDNS

 

Exit Command Prompt (admin) and restart your PC. You can now connect to your network adapter.

Solution 2: Flush your DNS and Reset Winscok Catalog Separately

 

Alternatively, you can flush the DNS and reset the Windows catalog individually.

 

Flush the DNS

 

You can also run the below commands in the Command Prompt (admin) window, one after another and hit Enter after each command:

 

Type ipconfig /flushdns then press Enter


Type ipconfig /release then press Enter


Type ipconfig /renew then press Enter

 

Close the Command Prompt window. Now, reboot your PC and try connecting to the internet. It should work fine now.

 

Reset Windows Winsock Catalog

 

Step 1: Press the Win + R keys together on your keyboard to open Run command.

Step 2: In the Run command window that opens, type cmd and press Ctrl + Shift + Enter keys together to open Command Prompt in elevated mode.

 

Run Command Cmd Ctrl + Shift + Enter

 

Step 3: In the Command Prompt (admin) window, execute the below commands one by one and press Enter after each command:

 

netsh winsock reset catalog


netsh int ip reset reset.log 


netsh int ip reset


Exit

 

Shut down the Command Prompt (admin) window, restart your PC and you should be connected to the internet now.

 

*Note – If you do not want to specify a directory path for the log file, you can run the following command and hit Enter:

 

netsh int ip reset resetlog.txt


Reboot your PC and you should be able to connect to the network now.

 

Method 3: Through Device Manager

Solution 1: By Updating Your Wireless Network Adapter

 

Step 1: Press the Win + R keys on your keyboard to open the Run command window.

Step 2: In the Run command search box, type devmgmt.msc and hit Enter to open the Device Manager window.

 

Run Command Devmgmt.msc Enter

 

Step 3: In the Device Manager window, expand the Network adapters section, right-click on the Wireless network adapter and click on Update driver.

 

Device Manager Network Adapters Expand Update Driver

 

Step 3: Next, in the Update drivers window, click on Search automatically for drivers.

 

Update Drivers Search Automatically For Drivers

 

Step 4: Now, Windows will start looking up for any available latest drivers. If available, it will automatically download and install them.

Restart your PC and you should now be able to connect to the internet.

 

Alternatively, you can go to the manufacturer’s website and download the latest driver, save it in your preferred location, and then install it manually. To install it manually, follow the below process:

 

Step 1: Right-click on Start menu and select Run to open Run command.

 

Start Right Click Run

 

Step 2: In the Run command window, write devmgmt.msc and press OK to open the Device Manager window.

 

Run Command Devmgmt.msc Ok

 

Step 3: In the Device Manager window, go to the Network adapters section and expand it.

Now, right-click on the Wireless adapter and select Update driver.

 

Device Manager Network Adapters Expand Update Driver

 

Step 4: In the Update Drivers window, click on Browse my computers for drivers.

 

Update Drivers Browse My Computers For Drivers

 

Step 5: Next, in the Browse for drivers on your computer window, under the Search for drivers in this location section, click on Browse.

 

Browse For Drivers On Your Computer Search For Drivers In This Location Browse

 

Now, access the download file from the location where you saved it and finish installing it.

Once installed, restart your PC and try connecting to the WiFi network and it should connect normally.

 

Solution 2: By Uninstalling and Re-Installing Your Wireless Network Adapter

 

Step 1: Right-click on Start menu and select Device Manager. 

 

Start Right Click Device Manager

 

Step 2: In the Device Manager window, expand the Network adapters section.

Now, right-click on the wireless adapter and select Uninstall device.

 

Device Manager Network Adapters Uninstall Device

 

Step 3: Check the box next to Delete the driver software for this device on the prompt and then press Uninstall again confirm the action.

Step 4: Restart your PC and the driver package is completely uninstalled.

Now, open the device manager again in the same process as shown in Step 1, click on the Action tab on the top and and select Scan for hardware changes.

 

Device Manager Action Scan For Hardware Changes

 

This will re-install the driver. You can ow try connecting to the WiFi network and it should work properly.

 

 

Method 4: By Running the Network Troubleshooter

 

Step 1: Go to the Network icon on the left side of your Taskbar, right-click on it and select Troubleshoot problems.

 

Taskbar Network Icon Troubleshoot Problems

 

Step 2: The troubleshooter will now start detecting any problems.

Step 3: Next, under select the network adapter to diagnose, click the radio button next to WiFi.

Click Next to proceed.

 

Network Adapter Troubleshooter Select The Network Adapter To Diagnose Wifi Next

 

Step 4: The network diagnostics will now start detecting any issues with the WiFi connection. If any issues found, it will fix them automatically.

 

Restart your PC and now, you should be able to connect to the WiFi internet.

 

Method 5: Through Control Panel

Solution 1: By Disabling Fast Startup

 

Step 1: Press the Win + X keys together on your keyboard and click on Run.

 

Win + X Run

 

Step 2: It opens the Run command window. In the search box, type Control Panel and press OK.

 

Run Command Control Panel Ok

 

Step 3: In the Control Panel window, go to the search box on the top right, type Power Options and hit Enter.

 

Control Panel Search Box Power Options

 

Step 4: In the next window, click on Choose what the power buttons do on the left side of the pane.

 

Power Options Choose What The Power Buttons Do

 

Step 5: Next, click on Change settings that are currently unavailable.

 

System Settings Change Settings That Are Currently Unavailable

 

Step 6: Under the Shut-down settings section, uncheck the box next to Turn on Fast Startup (Recommended).

Click on Save changes button to save the changes and exit.

 

Shut Down Settings Turn On Fast Startup (recommended) Save Changes

 

Now, reboot your PC and the WiFi internet should be back now.

 

Solution 2: By Disabling WiFi Connection

 

Step 1: Right-click on Start and select Run.

 

Start Right Click Run

 

Step 2: It opens the Run command window.

Here, write ncpa.cpl in the Run command search box and press OK.

 

Run Command Ncpa.cpl Ok

 

Step 3: This will open the Network Connections window.

Now, go to your active internet connection, right-click on it and select Disable.

 

Network Connections Network Adapter Right Click Disable

 

This will turn off your internet connection.

 

Step 7: Now, right-click on Start and select Run to launch the Run command window.

 

Start Right Click Run

 

Step 8: Write ncpa.cpl in the Run command search field and press Enter to open the Network Connections window.

 

Run Command Ncpa.cpl Enter

 

Step 9: In the Network Connections window, right-click on your network adapter and select Enable to activate the internet connection back again.

 

Network Connections Network Adapter Right Click Enable

 

Now, go back and check if your internet connection is back up and running.

 

Solution 3: Configure Network Address

 

Try this solution, if the network address for your WiFi adapter is missing.

 

Step 1: Right-click on the Start menu and select Run to launch the Run command box.

 

Start Right Click Run

 

Step 2: Now, write ncpa.cpl in the Run command search field and press Enter to open the Network Connections window.

 

Run Command Ncpa.cpl Enter

 

Step 3: In the Network Connections window, right-click on your Wifi connection and select Properties.

 

Network Connections Active Wifi Connection Right Click Properties

 

Step 4: Next, under the Networking tab, click on the Configure button.

 

Wifi Properties Networking Configure

 

Step 5: In the dialogue box that opens, go to the Advanced tab and under the Property field, find and select Network Address.

Now, go to the select the radio button next to the Value field and enter your Network Address.

Press OK to save the changes and exit.

 

Wifi Properties Advanced Property Network Address Value

 

 

Now, go back to your WiFi connection and try connecting to internet. It should start working now.

 

Solution 4: Automatically override manual proxy settings

 

Step 1: Press the Win + R shortcut keys on your keyboard to open the Run command box.

Step 2: In the Run command search box, write inetcpl.cpl and hit Enter.

 

Run Command Inetcpl.cpl Enter

 

Step 3: Now, in the Internet Properties window, go to the Connections tab and click on LAN settings.

 

Internet Properties Connections Lan Settings


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Step 4: In the LAN settings window, make sure that all the boxes are unchecked.

Press OK to exit.

 

Lan Settings Check If All The Boxes Are Unchecked Ok

 

Once done, you should be able to connect to the internet.

 

 

Method 6: Uninstall the Problem Apps

 

Step 1: Press the Win + R hotkey to open the Run command box.

Step 2: In the Run command window, type appwiz.cpl in the search field and press Enter to open the Programs and Features window in the Control Panel.

 

Run Command Appwiz.cpl Enter

 

Step 3: In the Programs and Features window, navigate to the right side of the pane and under Uninstall or change a program, look for the problem app in the list.

Select the program, right-click on it and select Uninstall.

 

Programs And Features Uninstall Or Change A Program Find Wacom Application Right Click Uninstall

 

Now, wait for the program to be uninstalled completely. Once completed, restart your PC and check if you can connect to the network.

 

Method 7: Through Registry Editor

 

When all of the above method fail, you can try making changes to the Registry Editor. However, before you proceed with making any changes to the registry editor, make sure you have a backup of the registry data. This will help you recover any data lost during the process.

 

Step 1: Right-click on Start and select Run.

 

Start Right Click Run

 

Step 2: It opens the Run command box.

Now, in the search field, write regedit and press Enter to open the Registry Editor window.

 

Run Command Regedit Ok

 

Step 3: In the Registry Editor window, navigate to the below key:

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dnscache

 

Now, go to the right side of the pane and double-click on the Start key.

 

Registry Editor Navigate To Path Dnscache Right Side Start Double Click

 

Step 4: In the Edit DWORD (32-bit) Value dialogue box, go to the Value data field and set it to 4 (Disabled).

Press OK to save the changes and exit.

 

*Note – When Value data field is set to 2, it’s automatic.

 

Reboot your PC and try connecting the internet now.

 

Method 8: Reset your Network

 

This is an ultimate option when no other method works.

 

Step 1: Go to Start and type network reset in the Windows Search bar.

 

Start Windows Search Bar Network Reset

 

Step 2: Now, left-click on he result to open the Network Reset page in the Settings window.

 

Result Network Reset Left Click

 

Step 3: In the Network Reset section in Settings, press the Rest now button.

 

Settings Network Reset Reset Now

 

Your network will be reset now. Once done, you can restart your PC with the new settings.

 

However, if none of the above method works, you may try removing any VPN or the TAP Windows app (if using) to check if that was causing the internet connection problem. If even that does not work, then you can reset your router to factory settings. This will remove all your saved WiFi credentials and make your router an all new one with no account/password protection, as all the network settings will be back to the original state.

 

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