Windows Stuck on Welcome Screen | Windows Login Screen is not appearing Fix

Most of the time, when the user clicks on the Windows Welcome Screen, the Login Screen doesn’t appear. That is, the Windows is stuck on the Welcome Screen. It generally happens after the update. At times, the mouse operation doesn’t wake the system. Weirdly, keyboard operation does.

In this article, let us discuss some easy fixes to overcome the issue to ensure a smooth login to the system.

NOTE: Make sure you follow the steps in the same order as listed below. In Fix 3, we open Safe Mode with Networking and the fixes below are to be executed in the same mode.

Fix 1 – Disconnect from the Internet

Just disconnect from internet. If you are connected to a wifi from a router, just turn off the router and try whether it solves your issue. Some users also suggested, that this problem got resolved when they used Ethernet connection (Connecting directly to the router via cable) instead of wifi.

Fix 2 – Disconnect all USB devices connected to your PC

This issue may occuur as a result of faulty hardware connected to your PC (USB keyboard, Mouse etc.). Just detach all USB devices from the computer and check whether the problem vanish away or not. Do not forget to remove external SD card or hard disk if attached to your system.

Fix 3: Use the keyboard instead of a mouse

If you notice that clicking the mouse doesn’t make any difference, try hitting some keys on the keyboard.

Personally, hitting the Enter key works for me. Many users have reported that holding Ctrl+Shift+Enter has worked for them.

The Steps Given below require you to enter safe mode

How to Enter safe mode via Automatic repair screen

1. Shutdown your PC.

2. Turn On your system using power button once.

As soon as , your Computer will start showing manufacturer logo or something on screen for the first time, press and hold the power button continuously for more than 5 seconds to forcefully turn PC off.



3. Repeat this process (Force shutdown and then starting again) for 34 times until you see Automatic repair screen.

Preparing Automatic Repair


4. Then, click on Advanced options in the next screen.


Auromatic Repair Advanced Option

5. Click on Troubleshoot.




6. Choose  Advanced options.

Troubleshoot Reset This Pc Advanced Options Startup Repair 1



7. Select  Startup Settings


Startup Settings


8. Click on “Restart“.


Startup Settings Restart Startup Repair 11


9. Then, press 4 or F4 from your keyboard to  “Enable Safe Mode“.


Startup Settings Options Safe Mode 1234 Startup Repair Min Min

Fix 4: Disable Credential Manager in Safe Mode.

1. Follow steps 1 to 9 from method given above to enter safe mode

2. Wait for the PC to start in safe mode.

8. Once you are in safe mode, Press Windows+R to open the Run dialog.

9. Enter the command services.msc and press Enter.




10. In the Services window that opens, scroll down and locate the Credential Manager service.

11. Double-click on the Credential Manager service.


Credentail Manager


12. From the Startup type drop-down menu, choose Disabled.

13. Click on the Stop button, under the Service Status section.

14. Click on Apply and then click on the Ok button.




Check if this fix helps. Restart the system and check if you can log in to the system.

Fix 5 Disable Fast Startup

1. Follow steps 1 to 9 from method given above to enter safe mode

2 – Now, Open run by Jointly pressing Windows and R key

3 -Now, type powercfg.cpl in it and click OK.

Powercfg Cpl Min (1)


4 -Now, Choose what the power buttons do


Choose What Power Min

5 – Click on change settings that are currently unavailable

Choose What Power Button Does Change Settings Unavailable Min


6 – Uncheck Turn off fast startup option and click on save changes

Turn On Fast Startup Min

7 –Restart Computer

Fix 6: Uninstall the latest Updates installed in the system

1. Follow steps 1 to 4 from method given above

2. Now, the screen will show your two options

3. Just, choose Troubleshoot.


Continue Troubleshoot Startup Repair Min


4. Now, click on Advanced Options.




5. Click on the Uninstall Updates option as shown below.


Uninstall Updates


6. Now, choose Uninstall latest quality update option.


Uninstall Latest Feature


7. Now, restart the system normally and check if you can log in.

8. If you see the same issue again, repeat steps 1 to 5 and then select the option Uninstall latest feature update.

9. Restart the system normally and check if you can log in.

Check if this helps. If not, try the next fix.


Fix 7: Run the SFC and DISM Scans in the Safe Mode.

1. Open the system in Safe Mode . Follow steps 1 to 9 from the method given above

2. Open Run Dialog holding the keys Windows+R.

3. Enter cmd and press the keys Ctrl+Shift+Enter. This opens Command Prompt in Administrator mode.


Cmd In Run


4. In the USer Access Control window that shows up, click on Yes.

5. Enter the below commands one after the other. These commands will repair any corrupt files in the system.

sfc /scannow
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth


6. After performing both the scans, restart the system.

Check if this helps. Go to the welcome screen and check if you can log in.

Fix 8: Update the Display Driver.

1. Open the Run Window by holding the keys Windows+r.

2. Enter devmgmt.msc, and hit OK.


3. In the Device Manager window, double-click on the Display adapters.
4. Within the Display Adapters, right-click on the required adapter.
5. Choose Update Driver.
Display Adapters
6. Select Search Automatically for Drivers.
Search Automatically For Drivers
7. Follow the on-screen instructions and complete the update process.
8. Restart the system.
Check if this works. If not, try downloading the latest driver from the manufacturer’s website. Install the downloaded driver and check if it helps.

That’s All.

Fix 9 – Deep Discharge your laptop

1 – Shutdown your Laptop.

2 – Take out the battery

3 –Wait for 5 minutes to get it deeply discharged.

4 – Insert battery again.

5- Start your computer again.

We hope this article has been informative. Kindly comment and let us know the fix that helped you solve the issue.