Fix: No remove button to disconnect Microsoft Account in Windows 11, 10

Windows users used to enjoy a very easy and smooth user management system in Windows 10. Those features have become more significant in the new Windows 11, with a visual overhaul to the whole thing. Now, in some cases, you may notice that the ‘Remove’ button is greyed out for specific users’ settings. This issue is very common and you have to take some steps before you can remove a specific account from your system.


Fix 1 – Disconnect the account from Settings

You have to discontinue the specific account (work or school account) from Settings and then only you can remove the account from your device.

1. At first, press the Windows key+I keys together.

2. In the Settings window, tap on “Accounts” on the left-hand pane.

3. Now, on the right-hand side, scroll down and tap on the “Access work or school“.


Access Work Or School Min


4. Once you are there, on the right-hand side, you will notice the work or school account you are using.

5. Just tap on the drop-down of the email account and tap on “Disconnect” to detach the email from your device.

Disconnect Min


Now, you can easily remove the account from your system or just let it stay disconnected.


Fix 2 – Remove the device

You can de-authorize any device from your system from the Settings.

1.  At first, open the Settings app on your system.

2. Now, tap on the “Accounts” on the left-hand pane.

3. After that, click on “Your info“.


Your Info


4. Then, scroll down to the bottom of the screen and click on “Accounts“.


Accounts New Access


This will open your account in a browser window.

5. Now, Microsoft sign-in page will open up. Next, type your Gmail address in the box.

6. Then, tap on the “Next” button to proceed further.

Use your account password and complete the signing process.


Mail Min


Once you have done that, the Microsoft accounts page will prevail.

7. Now, tap on the three-bar menu and tap on “Devices” to locate the list of devices.


Devices Min


8. Then, expand the device you have selected.

9. Next, click on “Remove device“.

Remove Device Min


10. Next, check the “I’m ready to remove this device“.

11. Finally, tap on “Remove” to detach this device from your system.


Remove Finally Min


After doing this, close the Settings.

This will remove your account authentication from your system.


Fix 3 – Create a local account and remove the previous one

Creating a local account and then removing the previous one should work.

Step 1 – Make a new local account

1. At first, press the Windows key+I keys together.

2. Then, tap on the “Accounts“.

3. After that, click on “Your info” to access it.


Your Info


4. Then, on the right-hand side, you will find the option to create a local account.

5. Just, tap on the “Sign in with a local account instead“.


Local Accnt


6. A blue panel will appear. Just, click on “Next” to proceed.


Next Min


7. At the next step, type a new name of your local account, a new password, and the password hint in the appropriate sections.

8. Finally, tap on “Next” to proceed.


New Local Account Min


9. Finally, click on “Sign out and finish” to complete the process.


Sign Out Min


This will sing you out from your current account.

You should be back at the lock screen. Use the new password (or the existing PIN) to log in to this new local account.


Step 2 – Remove the previous one

Now, it will be pretty easy to remove the previous account from your system.

1. Open the Settings.

2. Then, tap on the “Accounts” on the left-hand side.

3. After that, click on the “Email & accounts” on the right-hand side.


Email And Accounts Min


4. Now, on the right-hand side you will see the Microsoft account you were using.

5. Just, expand it and tap on “Remove“.

Remove Account Min


6. Now, confirm your action with a tap on “Yes“.


Yes Min


This will definitely remove the account from your system.



If you want to sign in to your system using a Microsoft account, you can easily do it this way.

1. Open the Settings window.

2. Then, tap on the “Accounts” menu.

3. After that, open the “Your info” section to access it.


Your Info


4. Now, scroll down and tap on “Sign in with a Microsoft account instead“.


Sign In With A Microsoft Accnt Min


Now, follow the on-screen instructions and login with your Microsoft account once again.



Fix 4 – Alter the account type

If you are removing the single administrative account from your system, you have to revert it to a local account.

1. At first, press the Windows key+R keys together.

2. Then, type “control” in the Run and tap “OK“.


Control New Min


3. When the Control Panel opens up, tap on “User accounts“.


User Accounts Min


4. Now, on the left-hand pane, click on the “Change your account type“.


Change Your Account Type Min


5. Then, click on the “Administrator“.

6. Finally, tap on “Change account type“.


Standard Account Min


This will change the account type. After this, you can easily remove the Microsoft account from your system.