How to Fix InstallShield Error code 1722 in Windows 10

While installing a new software package (which comes in MSI format) the installation process may stall and throw up InstallShield error code 1722. You will see that the error message when the setup ends up an unexpected turn while installing the package on your machine. All you have to do to solve this issue is to follow these easy fixes on your system.


ADVERTISEMENT

Workarounds

1. You have to use an administrative account to install the application on your computer. Run the installer as an administrator.

2. Disable any antivirus temporarily on your computer.

Fix 1 – Using command prompt

1. Search cmd in Windows 10 search box

2. Right click and run as administrator

 

Run Cmd Admin Min

 

3. Copy and paste the commands given below one by one and hit enter each time to execute them.

msiexec /unregister
msiexec /regserver

4. After that run the command given below

DISM.exe /Online /Cleanup-image /Restorehealth

Close the cmd window and reboot PC

Fix 2 – Modify the Windows Installer service

Adjust the Windows installer service to manual mode.

1. Press the Windows key+R keys together to open up the Run terminal.

2. After that, hit Enter.

 

Services

 

3. Simply, scroll down to find the “Windows Installer” service.

4. Now, double click on that service to modify it.

 

Windows Installer Dc Min

 

5. When the Windows Installer Properties window prevails, click on the drop-down beside the option ‘Startup type:‘ and set it to “Manual“.

6. If the service is not running, just click on “Start” to start the service.

 

Manual Stop Min

 

7. Then, click on “Apply” and then click on “OK” to save the changes on your computer.

 

Apply Ok Min

 

Close the Services screen. Again try to install the application on your computer.


ADVERTISEMENT

Fix 3 – Run Install and Uninstall troubleshooter

Install and Uninstall troubleshooter can detect and fix any issue with the installer.

1. First of all, go to the MicrosoftProgram_Install_and_Uninstall.meta on your computer.

2. Next, click on “Download” to download it on your computer.

 

Download Troubleshooter Min

 

3. Next, go to the location on your computer where you have just downloaded the file.

3. After that, double click on “MicrosoftProgram_Install_and_Uninstall.meta” to run the troubleshooter.

 

Program Install And Unistall Troubleshooter Min

 

4. In the Program Installer and Uninstaller window, click on “Next” to run the troubleshooter on your computer.

 

Proguninstaller Next

 

5. Here you will be asked “Are you having a problem installing or uninstalling a program?“, just click on “Installing“.

 

Installing Min

 

The troubleshooter will check various places like the registry for patch-related issues. Wait for a while.

6. Next, you will appear at the  “Select the program you trying to install” window.

7. Just select the program you are facing this problem with, and then click on “Next“.

(If you can’t find the application, select “Not listed”.)

 

Selec The Program Min

 

Follow the suggestions suggested by the troubleshooter to fix the issue.

Try to run the installer again.

Fix 4 – Rename two dll files

You have to rename two corrupt dll files and install the visual package again.

STEP 1 –

1. At first, go to this website to download the Visual C++ package.

2. Then, click on “Download“.

 

Download Vcredist 2013 Min

 

3. Now, choose the type of installer according to your computer specification*.

a. vcredist_arm – For the machine running on the ARM-based processors.

b. vcredist_x64 – x64 bit system

c. vcredist_x32 – x32 bit based system

4. Click on “Next” to start the download.

 

X64 Nexty Min

 

Once you have downloaded it, close the browser window.

NOTE

Wondering how to know your system specification? Follow these steps.

1. Open the Run command, simply by pressing the Windows key+R keys.

2. Type “msinfo32” and click on “OK“.

 

Run Command Msinfo32 Enter

 

3. In the System Information screen, see the ‘System Type:’ to know what type of system you are using.

 

System32 Min

 

 

STEP 2 –

1. At first, press Windows key+E keys together.

2. After that, go to this location –

For 32-bit system – C:\Windows\System32

For 64-bit system – C:\Windows\SysWOW64

 

C Windows 64

3. Once you have appeared on the particular folder, look for these two dll files.

msvcp120.dll
msvcr120.dll

4. At first, right-click on the “msvcp120.dll” file and click on “Rename” to rename the file.

5. Rename the file as “msvcp120.dll_old“.

 

Msvcp140dll Rename Min

 

6. Same way, right-click on the “msvcr120.dll” and click on “Rename” to alter its name.

7. You can name it “msvcr120.dll_old“.

 

Msvcr140dll Rename Min

 

NOTE

Do not delete any of the mentioned dll files. You can rename those back to their original names if this solution doesn’t resolve your issue.

 

STEP 3 –

Now you have to run the vcredist installer to install the package on your system.

1. Go to the folder where you have downloaded “vcredist“.

2. Then, double click on “vcredist” to run it.

 

Vc Dc Min

 

3. Just click on “Repair” to repair the corrupted files.

 

Repair Min

 

This process will be complete in under a minute. Close the installer. Now, try to install the application once again.

 

Fix 5 – Unregister and re-register MSIEXEC

Unregister and re-register the msiexec process. This should fix any issue with the MSIEXEC.

1. At first, press “Windows key+X“.

2. After that, click on “Windows PowerShell (Admin)“.

 

Powershell

 

3. Once you have opened the PowerShell window, type this set of commands one after another and hit Enter to execute these on the terminal.

msiexec /unreg 
msiexec /regserver

 

Msixec Powershell

 

This will unregister and re-register the service on your machine.

Close the PowerShell screen.


ADVERTISEMENT

 

Fix 6 – Try installing the package in another location

If you are facing any problem installing the package in the default location (‘C:’ drive), we suggest you try installing the package on other drives of your system. Check if this works out for you.

 

Fix 7 – Install in safe mode

If any other application/service is interfering with the installation process, try installing the package in safe mode.

1. You have to boot your computer in safe mode. Open the Settings page.

2. Then, click on “Update and Security“.

 

Update And Security

 

2. At first. on the left-hand side, click on “Recovery“.

3. After that, under ‘Advanced Startup’, click on “Restart Now“.

 

Recovery Restart Now Min

 

This will start your computer in the Recovery Environment.

4. Once it does, simply click on “Advanced options“.

 

Troubleshoot Reset This Pc Advanced Options Startup Repair

 

5. In the ‘Advanced options’ screen, you have to click on the “Startup Settings“.

 

5 Startup Repair Startup Settings

 

6. To restart your computer with proper conditions, click on “Restart“.

 

Startup Settings Restart Startup Repair

 

7. Once you are in the Startup settings, press the F4 key to “Enable Safe Mode“.

 

Startup Settings Options Safe Mode 1234 Startup Repair Min Min

 


ADVERTISEMENT


After your system boots into the safe mode, try to install the package once more.

This should solve the problem.

ADVERTISEMENT