If you have more than one personal computer on same network, file sharing between computers is very easy for you. Now, if you want to use this feature you have to enter certain Network credentials (which protects the files of the computer from falling in wrong hand). But some of the Windows 10 users are reporting to have an issue as they are facing ‘Enter Network Credentials Access Error‘ when they are trying to access the files on another computer on the same network.
Now, the reason behind this error can be simply wrong username or wrong password or it may be an ip mismatch. Here are working solutions to fix this problem straightaway.
Fix-1 Changing Windows Credentials
Credential Manager is a control panel utility which manages your logon information for websites, networks. Adding the Network name/address, username, password can solve the problem. Follow these steps to add network name/address, username and password-
1. Click on search box just beside the ‘Windows button‘, and type “Credential Manager” and click on Credential Manager. Credential Manager window will open.
2. Click on “Windows Credentials” and then click on “Add a Windows credential“.
3. Now, type the Network address you want to connect to in the box beside the “Internet or network address (e.g. myserver, server.company.com):“. Just under that option, type the Username of the network you are trying to access in the box beside “Username:”. Type the password of the network addresss in the box beside “Password:“. Don’t forget to click on “OK“. Close Credential Manager window.
4. Restart your computer. Now try to access the network again. If the error is still there go for the next fix.
Fix-2 Changing your IP configuration
IP or Internet Protocol is a set of instructions which is followed by interconnected network devices. Now, if the IP is not configured properly then you can face ‘Network Credential Access Error’ when you are trying to access other computer on same network. Follow these steps to configure your IP setting-
1. Press Windows Key+R to open Run, and type “ncpa.cpl” and hit Enter. Network Connections window will open.
2. In the Network Connections window, right click on the network connection you are using. Click on “Properties“. Properties window will open.
3. Look For the option “Internet Protocol Version 4 (TCP/IPv4)“. Double click on that option which will open “Internet Protocol Version 4 (TCP/IPv4) Properties” tab. Now, click on “Obtain an IP address automatically” and then click on “Obtain DNS server address automatically“. Finally click on “OK” to save the changes.
4. Restart your computer. After rebooting your computer try to reconnect with the network. If you are still having the same problem go for the next fix.
Fix-3 Turning off Password Protected sharing-
Sharing,accessing or transferring the files from another computer to your computer on the same network requires password. Turning “Password protected sharing” OFF can solve the ‘Network Credential Access Error’. But before moving ahead to the steps of the process, let’s be clear that Password protected sharing is the safest way to transfer your files or to access the network. Removing the password protection can make your computer Vulnerable to other users on the same network. Follow these steps to turn off “Password protected sharing” –
1. Press Windows key +R to open Run. Copy and paste this line “control.exe /name Microsoft.NetworkAndSharingCenter /page Advanced” and hit Enter. Advanced Sharing settings window will open.
2. In Advanced Sharing settings window, click on “All Networks“. Under “Password Protected sharing” option, select “Turn off password protected sharing“. Click on “Save Changes“. If you are prompted for permission by ‘User Account Control‘ click on ‘Yes’.
Close Advanced Sharing settings tab. Restart your computer and try to reconnect. If the issue still persists go for the next fix.
Fix-4 Disable particular Security policy from Local Security Policy-
Sometimes some security policies can effect your access to the network which can cause the error ‘Network Credential Access Error’. You can disable the particular policy which you is hampering the access. Follow these next steps-
1. Click on search box just beside the ‘Windows button‘, and type “Local Security Policy” and click on Local Security Policy. It will open Local Security Policy window.
2. Click on “Local Policies” and then expand “Security Options” on left pane. After that double click on “Accounts: Limit local account use of blank passwords to console logon only” on the right pane.
4. Select “Disabled” and then click on “Apply” and “OK“. Close ‘Local Security Policy‘.
5. Restart the computer. Try to connect with the network again. If the error is still there, go for the next fix.
Fix-5 Disable Credential Manager automatic Startup
You can disable Credential Manager Service from Services window. It may solve the error. To disable Credential Manager Service follow these steps-
1. Press Windows Key+R, to launch Run. Type, “services.msc“and click on “OK” to open Services utility.
2. Now, look for the “Credential Manger” service. Double click on “Credential Manager“.
3. Click on “Startup type:” and select “Disabled” from the drop down. Then click on “Stop“. After that, click on “Apply” and “OK“. Close the ‘Services‘ window.
Restart your computer. Try to connect with the network again, you will be able to connect with the network. If you can’t then go for the next fix.
Fix 6 – Use your Windows 10 Credentials-
Try to use your username and password (which you use at the time of log in) to access the network. It may solve the problem. Though if you are using PIN or Windows Hello to log in to the computer, you have to have a password with which you have logged in to the system. Type the account name you are using as the Username, and type your password in Password box. This will solve your problem.
If the problem is still present, go for the next fix.
Fix 7 – Try Computer Name and account name as the Username-
Use Computer name and account name in the same field of Username. This process can help you to remove ‘ ‘Enter Network Credentials Access Error‘. Let’s take an example to understand the point.
Suppose you want to access the another computer with computer name– Comp7, and suppose the account name on that computer is ‘Sam81‘. So, you have to write Computer name and account name without any space in middle as the Username. Then you have the type the password of that computer.
So, the Username- Comp7Sam81
Try to access the network again. If the problem is still there then go for the next fix.
Fix 8 – Change your Network Profile to Private-
Windows prevents the access of other network from your computer or vice-versa, if your network profile is set as ‘Public.’ Setting it to the ‘Private‘ will help as Windows will allow the access of the network. Before going for these step make sure you are not using any “Public” internet connection such as Hotel or Airport WiFi, which can make your files vulnerable.
Follow these steps to change your network profile to ‘Private‘
1. Click on Windows Icon in the Task bar, and click on ‘Settings‘ in the lower left corner.
2. In the Windows Settings, click on “Network & Internet” option.
3. In this window, click on “Change connection properties“.
4. Now in this window, under Network profile, click on “Private“. This will set your network profile as “Private“. Close Settings window.
Try to reconnect your computer again with the network. Your problem should be solved.
Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.