Microsoft Outlook is widely used as an email app for communication purposes but there are different issues faced by Outlook users one of them is the ‘Signature button not working’. We use signatures while sending emails but sometimes when using the signature button it does not work or the Outlook hangs, crashes, etc. This might be because the registry key might be pointing to another location or the pre-installed Microsoft desktop app might be causing this issue, the Office app might require a repair, etc. Go through this article and find the possible solutions to fix the error. It explains the different methods in detail that you can apply. Let us start!
Method 1 – Uninstall Microsoft Office Desktop Apps
Step 1 – Open the Windows settings using Windows + I keys together
Step 2 – Click on apps
Step 3 – In the apps & features window, type Microsoft Office desktop apps in the search box and hit enter
Step 4 – Click on Microsoft Office desktop apps from the search result and then click on uninstall
Step 5 – A confirmation pop-up will appear click on uninstall
Step 6 – Restart your computer and then check if the issue is solved.
Method 2 – Delete A Particular Key In Windows Registry Editor
Note: Before proceeding further it is advisable to take the backup of your registry. Incase you modify the registry incorrectly you can restore back all the data using the backup.
Step 1 – Open the run prompt using Windows + R keys together
Step 2 – Type regedit in the run prompt and hit enter
Step 3 – A user account control window will appear click on yes. This will open the Windows registry editor
Step 4 – While you are in the registry editor window, press Ctrl + F from your keyboard. Copy and paste the below key in the find window and click on find next button
Step 5 – When you find the key, right click on it and from the appeared list click on delete
Step 6 – Repeat the search by pressing f3 from the keyboard and delete the key if found. Repeat the search and delete process until there are no more entries of that particular key.
Step 7 – Close the registry window. Now open the Outlook and then check if the issue is solved.
Method 3 – Check For Latest Outlook Updates And Apply Them
Step 1 – Open the Microsoft Outlook app
Step 2 – Click on the file that is at the top left corner
Step 3 – On the left side, click on the office account
Step 4 – Click on the update options drop-down and from the appeared list click on update now
Step 5 – Wait for the update to finish and then check if the issue is solved.
Method 4 – Run Microsoft Office Repair
Step 1 – Open the windows settings using Windows + I keys together
Step 2 – Click on apps
Step 3 – In the apps & features window, scroll down and find Microsoft Office (Microsoft 365)
Step 4 – Click on Microsoft 365 and select modify
Step 5 – A user account control window will open, click on yes
Step 6 – In the next window, it will ask you for how would you like to repair your office programs. Select quick repair by clicking on the radio button beside it
Step 7 – Then click on repair button. Again to proceed with the repair process, click on repair
If the problem still exist then you can repeat the above steps [step 1 – step 5] and then click on Online Repair option by clicking on the radio button beside it. This option requires a good internet connection. Then click on repair button. Again to proceed with the repair process, click on repair
Step 8 – It might take sometime to finish the process. Once done restart the system and then check if the issue is resolved.
Method 5 – Run The Microsoft Support And Recovery Assistant
Step 1 – Go to the Microsoft website
Step 2 – Scroll down and download the Support and Recovery Assistant by clicking on the download button
Step 3 – Once the file is downloaded, double click on the downloaded file (setup.exe)
Step 4 – Install the Microsoft Support And Recovery Assistant by following the onscreen instruction. Once done open it
Step 5 – Select Outlook and click on next
Step 6 – From the appeared window, choose the problem that you are experiencing regarding Outlook then click on next
Step 7 – Follow the onscreen instructions and finish the process. The tool will fix the issue. Then check if the issue is solved.
Method 6 – Contact Your IT Admin
If nothing works for you and the signature button is not enabled or greyed out then you might need to contact your admin because there might require a change in the group policy which can be done by your admin.
That’s it! I hope the above provided information is helpful and easy to follow. Let us know which method you applied to get the issue resolved. Thank you and happy reading!!