Are you seeing Error Code 0x800704cf while trying to log in to Microsoft Store from your Windows 11 or Xbox? This problem is related to the network connection you are using. Don’t worry. You can solve this error with a simple troubleshooter. Follow these instructions and you will be updating/ installing an app from the Store without any further issues.
Workarounds –
1. Check the network connection on your system.
2. Disable/ uninstall the antivirus on your system.
Fix 1 – Modify the adapter settings
You have to change the adapter settings on your system.
1. At first, press the Windows key+R keys together.
2. Then, type this UTR command and click on “OK“.
ncpa.cpl
3. When the Network Connections window opens up, look for the network adapter.
4. Then, right-click on the network adapter and tap on “Properties“.
5. Then, uncheck the “Client for Microsoft Networks“.
6. After that, tap on “OK” to save this change.
Then, close the Network Connections window and restart your system to let this change take effect.
Fix 2 – Reset the TCP/IP Stack
Resetting the TCP/IP settings on your system.
1. At first, type “cmd” in the search box.
2. Then, right-click on the “Command Prompt” and tap on “Run as administrator“.
3. When the CMD terminal appears, type this command and hit Enter to empty the DNS cache.
ipconfig /flushdns
4. In the next step, you have to refresh the NetBIOS option. Write down this command and hit Enter.
nbtstat –RR
5. Further, you have to reset the IP and Winsock settings. Execute these commands to do that.
netsh int ip reset netsh winsock reset
After that, close the Command Prompt terminal. Then, restart your system and test it again.
Fix 3 – Running the network adapter troubleshooter
You can use the network adapter troubleshooter to fix the issue.
1. At first, press the Windows key+R keys together.
2. Then, type “ms-settings:troubleshoot” and hit Enter.
3. Now, tap on “Other troubleshooters” to access it.
4. Then, scroll down and look for the “Network adapter” troubleshooter.
5. Next, click on “Run” to run the troubleshooter.
Now, follow the on-screen instructions to run the troubleshooter.
Fix 4 – Reinstall the Network Adapter
If any of the previous fixes doesn’t work out for you, try reinstalling the network adapter.
1. At first, right-click on the Windows icon and tap on the “Device Manager” to access it.
2. When the Device Manager opens up, expand the “network adapters” section.
3. Then, right-click on the network adapter you are using and tap on “Uninstall device“.
4. Further, tap on “Uninstall” to confirm your action.
After that, close the Device Manager window. Then, restart your system.
While your system restarts, Windows will reinstall the network adapter on your system. Once your computer boots up, check the status of the issue.
NOTE –
If restarting the network adapter doesn’t work for you, you have to perform a simple scan for hardware changes.
1. Open the Device Manager.
2. Then, tap on “Action” in the menu bar and tap on “Scan for hardware changes“.
This should do the trick.
Solutions for Xbox users –
If you are facing this issue while connecting to an Xbox device, try these workarounds.
Check 1 – Test the status OF Xbox servers
Sometimes the Xbox servers can be down for several hours. Xbox has a dedicated page that shows the status of severs. If any of the services are down, you just have to wait.
Check 2 – Wait a while and retry
If the servers are running normally and you don’t have a network connection issue, then some services other than the Xbox Live Core Services can be out of order. This automatically resolves itself in hours.
We suggest you wait for a while and then try to reconnect your Xbox device.