Assistive Touch Not Moving on iPhone [Solved]

Assistive Touch is a wonderful feature introduced by Apple to ease the user experience by allowing the use of shortcuts like accessing Siri, rotating the screen, taking screenshots, and going to the home screen without actually having to press the buttons of the iPhone physically.


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Several iPhone users have reported that they are not able to use the Assistive touch effectively because the Assistive touch is not moving on the iPhone screen as per their convenience. This may be due to some minor technical issue within the iPhone or an issue with the Assistive touch settings.

Don’t worry if you are also having the same situation. You will find the best solutions given in this article below that will help you in fixing the issue.

Preliminary Fix

Restart your iPhone

Sometimes due to technical errors or software minor bugs, these kinds of problems occur on any iPhone. So rebooting the iPhone might resolve most problems that occur all of a sudden.

Fix 1 – Disable and then enable the Assistive Touch feature

Some iPhone users have claimed that they were able to resolve it by disabling the Assistive touch option and enabling it back again after waiting for some time. This is to eliminate any minor assistive touch problem within its settings on the iPhone.

Step 1: Open the Settings page on your iPhone.

Step 2: Then tap on the Accessibility page on the iPhone as shown in the below screenshot.

 

Open Accessibility 11zon

 

Step 3: Look for the Touch option and tap on it as shown.

 

Touch Setting 11zon

 

Step 4: Now select the AssistiveTouch option by tapping on it.

 

Open Assistive Touch 11zon

 

Step 5: Tap on the AssistiveTouch toggle button to disable it as shown in the image below.


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Disable Assistive Touch 11zon

 

Step 6: Wait for some 30 seconds and after that, enable the AssistiveTouch feature by tapping on its toggle button again.

 


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Enable Assistivetouch 11zon

 

Step 7: After enabling it, check whether the AssistiveTouch feature is moving correctly on the iPhone screen or not.

Fix 2 – Reset Assistive Touch Menu

Some users have claimed that after they reset the Assistive Touch menu, it started working perfectly fine. So we recommend try applying this method by resetting the assistive touch customized menu as explained using the steps below.

Step 1: Open the Settings page on your iPhone.

Step 2: Then tap on the Accessibility option as shown below.

 

Open Accessibility 11zon

 

Step 3: Look for the Touch option and tap on it.

 

Touch Option 11zon

 

Step 4: Now select the Assistive Touch option at the top by tapping on it.

 

Open Assistive Touch 11zon

 

Step 5: Tap on the Customise Top Level Menu option as shown in the below screenshot.

 

Open Customise Top Level Menu 11zon

 

Step 6: You will see that there is a Reset option at the bottom.

 

Reset Assistivetouch Menu 11zon

 

Step 7: Please tap on it which will reset the assistive touch menu on the iPhone.

Fix 3 – Change the Assistive Touch Idle Opacity

When you are not using the AssistiveTouch, it will fade away and visibility is reduced to the idle capacity set by the iPhone users. Ideally by default, the idle capacity value is set to 40% but for better visibility, it is better to change it to more than 40%.

Let us see how to change the Assistive Touch Idle Opacity using the steps below.

Step 1: You have to open the Settings page first on your iPhone.

Step 2: Then move ahead to the Accessibility option by tapping on it as shown below.

 

Accessibility Option 11zon

 

Step 3: Now tap on the Touch option.

 

Touch Accessibility 11zon

 

Step 4: Select the AssistiveTouch option by tapping on it.

 

Open Assistive Touch 11zon

 

Step 5: Now choose the Idle Opacity option.

 

Open Opacity 11zon

 

Step 6: You may see that the Idle Opacity is showing at 40%. Please slide it towards the right side to increase it to around 50% or 60%.

 

Idle Opacity 60 11zon

 

Fix 4 – Reset All Settings

Several iPhone users sometimes play around with the settings on the iPhones after they update their iPhones and this can lead to issues as discussed in the article above. Therefore, performing a reset all settings on your iPhone can resolve this problem as explained in the below steps.

Step 1: Go to the Settings page on your iPhone.


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Step 2: Now choose the General option by tapping on it once as shown in the below screenshot.

Step 3: At the bottom of the General page, tap on Transfer or Reset iPhone.

 

Transfer Or Reset Iphone 11zon

 

Step 4: Tap on the Reset option as shown below.

 

Reset Iphone 11zon

 

Step 5: Select the Reset All Settings option from the list by tapping on it once as shown.

 

Reset All Settings 11zon

 

Step 6: To continue further, please enter your passcode when prompted on the screen.

Step 7: Please tap on Reset All Settings on the pop-up window to continue.

 

Confirm Reset All Settings 11zon

 

Step 8: This will start to reset all your iPhone settings without losing any personal data.

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