These days everybody shares their thoughts and feelings through social media posts, reels, shorts, etc. Some also do that by uploading statuses on the WhatsApp application. We can also view others WhatsApp statuses whose contacts are saved on our iPhones.
Many iPhone users have reported that they are not able to view/see any of the recent statuses on WhatsApp on their iPhones. They said the WhatsApp statuses are not showing on their iPhones. Some of the reasons why this issue is being caused on the iPhone are mentioned below.
- Technical faults within iPhone
- Outdated WhatsApp
- The WhatsApp contact must have blocked the user
- The user must have muted the contact’s WhatsApp status.
- Weak Internet Connection
Here in this article, we are going to discuss the troubleshooting ideas for resolving this issue on the iPhone.
- Check your internet connection – The WhatsApp status needs the internet connection to be updated and displayed on the app. So check if you have a poor internet connection on your iPhone by checking YouTube or other web browsers. Try restarting the Wi-Fi router and see if this helps.
- Restart your iPhone – Sometimes, such problems occur due to some minor technical glitches within the iPhone device. So try restarting your iPhone by shutting down your iPhone and then pressing and holding the volume-up and power buttons till you see the Apple logo.
Fix 1 – Update the WhatsApp app
Step 1: Tap on the App Store icon from the home screen to open the App Store app.
Step 2: Once this opens the App Store, go to the Search tab at the bottom.
Step 3: Type whatsapp in the search bar and select WhatsApp from the search results dropdown as shown below.
Step 4: Once the WhatsApp page appears, if there is any update available, tap Update.
Step 5: Or else, it will show Open.
Fix 2 – Enable Background App Refresh for WhatsApp
Step 1: Go to the Settings app.
Step 2: Select the General option after that.
Step 3: Now tap on Background App Refresh.
Step 4: Once it opens, scroll down the list of apps and tap on WhatsApp’s toggle button to enable it as shown below.
Fix 3 – Enable Mobile Data Connection
Step 1: Open the Settings app.
Step 2: Now go to the Mobile Data option.
Step 3: Turn On the Mobile Data option by clicking on its toggle button as shown below.
Fix 4 – Verify whether the Contact has blocked you
Usually, whenever you don’t find any status from a particular contact on your WhatsApp application on your iPhone, there are chances that this contact has blocked you on WhatsApp.
First, check whether the contact has blocked you or not. If they have blocked you, you will not be able to audio/video call them on WhatsApp, not able to see their profile photo, not able to see the last seen status, etc. Also, you will no longer be able to add them to any WhatsApp group and none of your messages on WhatsApp will get delivered to them(Only a single tick mark will be shown).
If yes, the solution would be to talk to them to unblock you on WhatsApp. After they unblock you, you will be able to see their WhatsApp statuses.
Fix 5 – Check if you have muted the contact
Step 1: Launch the WhatsApp app on your iPhone.
Step 2: Tap on the Status tab at the bottom panel as shown in the below screenshot.
Step 3: If there is any update from the contact you had muted, it comes under Muted Updates section at the bottom as shown below.
Step 4: Now click on Muted Updates to expand it.
Step 5: Long tap on the Contact you want to unmute.
Step 6: Then click Unmute.
Step 7: Tap Unmute on the pop-up window as shown below.
Step 8: Repeat the same to unmute all contacts you had muted under Muted Updates.
Fix 6 – Force Close WhatsApp and Reopen it
Step 1: To start with, open the App Switcher.
Step 2: For that, you need to swipe the screen from the bottom left corner toward the right exponentially.
Step 3: After the App switcher opens, look for the WhatsApp application from the background running apps.
Step 4: Swipe the WhatsApp app upward to force close it.
Step 5: Close the App Switcher by tapping outside.
Step 6: Now reopen the WhatsApp app by tapping on its icon from the home screen.
Fix 7 – Use WhatsApp Web
If none of the fixes are working out for you, then you can always try using WhatsApp Web with the help of the given steps below.
Step 1: Open any web browser on your PC like Chrome.
Step 2: In a new tab, type the below link in the address bar and press Enter.
Step 3: Now go to your WhatsApp app on your iPhone.
Step 4: Click on the Settings option at the bottom right corner as shown below.
Step 5: After that, select the Linked Devices option by clicking on it.
Step 6: Now click Link a Device as shown below.
Step 7: This will require you to authenticate the process using Face ID.
Step 8: After doing this, scan the QR code displayed on the web browser on your PC using your iPhone.
Step 9: This will sign in using your WhatsApp account on the PC.
After this, you can use WhatsApp and send messages, and view statuses on the PC web browser until you log out.
Fix 8 – Report the Problem to WhatsApp
Step 1: Open the WhatsApp application on your iPhone.
Step 2: Tap on the Settings option in the panel below.
Step 3: Now click on Help from the Settings list.
Step 4: Choose the Contact Us option from the Help page as shown in the below image.
Step 5: Type the following lines in the Tell us how we can help section.
I have a problem with the WhatsApp status. WhatsApp status is not showing on iPhone. Please fix it.
Step 6: After you have typed the issue description, click Next.
Step 7: On the next page, you have to click on Send my question to WhatsApp Support at the bottom as shown below.
Step 8: This will send the report to the WhatsApp team and they will respond via Chat and resolve the issue.