WhatsApp Desktop App Not Working / Opening on Windows 10 [Solved]

WhatsApp Desktop app is an application used on laptop or computer devices where you can chat with people on the PC itself without looking at your phone. This also increases productivity in your work since the phone often distracts you. But sometimes it may not work as expected. Reasons could be various, like a server issue, or the app needs an upgrade, you may want to run the app in compatibility mode, etc. Are you experiencing WhatsApp not working on the Desktop issue? Then below are a few different solutions from which you can get rid of the problem. Let us start


ADVERTISEMENT

Method 1: Reset The WhatsApp Desktop App To Its Default Settings

 

Step 1: Open the windows settings using Windows + I keys together

Step 2: Click on Apps

 

Apps

 

Step 3: In the apps & features page scroll down and find WhatsApp

Step 4: Select it and click on advanced options

 

Whatsapp

 

Step 5: Scroll down and click on the reset button

 

Reset

 

Step 6: A confirmation will appear, click on reset then check if the issue is solved.

 

Method 2: Close WhatsApp Using Task Manager

 

Step 1: Right click on the taskbar, in the appeared list click on task manager

 

Taskmanager

 


ADVERTISEMENT

Step 2: From the task manager window in the processes tab find WhatsApp

Step 3: Right click on it and click on end task

 

End Task

 

Step 4: Now open the WhatsApp and check if the problem is resolved.

Method 3: Update WhatsApp Desktop App From Microsoft Store

 

Step 1: If the WhatsApp version is outdated then update it. To update the WhatsApp open the Microsoft Store


ADVERTISEMENT


Step 2: Click on the library at the bottom left

 

Library

 

Step 3: At the top right click on get updates

 

Get Updates

 

Step 4: If there are any updates for WhatsApp it will get updated. Once done then check if the issue is solved.

Method 4: Reinstall The WhatsApp Application

 

Step 1: Open the windows settings using Windows + I keys together

Step 2: Click on Apps

 

Apps

 

Step 3: In the apps & features page scroll download find WhatsApp

Step 4: Select it and click on uninstall button

 

Uninstall

 

Step 5: After uninstalling the app, now install the app freshly

Step 6: To re-install the WhatsApp go to its website  and select Windows platform and click on download

 

Download

 

Step 7: Install and setup the WhatsApp. Now check if the issue is solved.

 

Method 5: Check The Network Connection And Use The Same Wi-Fi Network

 

Step 1: Go to the speed test website

Step 2: Press the Go symbol. This will check the speed of the internet

 

Go

 

Step 3: If your internet speed is slow then the WhatsApp Desktop app or other apps may not work as expected. Try to reboot your modem or network equipment then check if the issue is resolved

Step 4: Also use the same network over the phone and computer then check if all works fine.

 

Method 6: Check WhatsApp Web Server Status

Check the WhatsApp server status on the web. If the server is down then it you cannot do any fixes from your end. Instead wait for the server to be up and running. Once it is up then check if the WhatsApp desktop app is working fine

Method 7: Check For Windows Updates

 

Step 1: Open the windows settings using Windows +I keys together

Step 2: Click on update & security

 

Update Security

 

Step 3: In the windows update page click on check for updates button. If there are any updates it will be installed.

 

Check Updates

 

 

Method 8: Run The Troubleshooter

 

Step 1: Open the windows settings using Windows + I keys together

Step 2: Click on update & security

 

Update Security

 

Step 3: On the left, click on troubleshoot

 

Troubleshoot

 

Step 4: At the right side, click on additional troubleshooters

 

Additional Troubleshoot

 

Step 5: Select the internet connections


ADVERTISEMENT

Step 6: And click on run the troubleshooter button

 

Run Troubleshoot

 

Step 7: It will start to detect if there is any problem. Click on troubleshoot my connection to the internet

 

Select

 

Step 8: If there are any issues regarding the internet it will detect and suggest the fix. Apply the fix and check if the issue is solved.

 

Method 9: Run WhatsApp In Compatibility Mode

 

Step 1: Go to the WhatsApp folder path where it is been installed.

Step 2: Open the WhatsApp folder and find its executable file. Right click on it and select properties

 

Properties

 

Step 3: Go to the compatibility tab

Step 4: Tick the checkbox beside Run this program in compatible mode for. Then from the dropdown select windows 8

 

Compatibity

 

Step 5: To save the changes click on Apply and Ok. Now check if the issue is solved.

That’s it! I hope the above information is helpful. Let us know which of the above methods worked for you. Thank you!!

ADVERTISEMENT