Razer Cortex is an essential tool for any PC gamers who want to get a smooth performance on all the major gaming titles they play. But, what if the Razer Cortex is not opening or loading up on your computer? Though you can play the games on your system, but you won’t get the superior gaming experience. You should try these fixes to solve the problem on your own.
Fix 1 – Repair the Razer Cortex
Try repairing the Razer Cortex app on your device.
Step 1 – Open up the Settings page on the device. Later, go to the “Apps” tab.
Step 2 – Next, you can load up the “Installed Apps” section.
Step 3 – After this, find the “Razer Cortex” app using the search box, or, with manual navigation.
Step 4 – Once you have found the app, tap the dot button and tap the “Modify” button there.
Step 5 – Use the “Repair” function there to start repairing the Razer Cortex.
Once it is repaired, check if you can use the Razer Cortex app once again. Check if this works.
Fix 2 – Get the WebView2
The WebView2 is needed for the Razer Cortex to function efficiently.
Step 1 – Go to the Microsoft Developer site.
Step 2 – Then, tap “Download” to download the Edge WebView2 installer.
[NOTE – Two types of installers are available. One is the bootstrapper that downloads the files and the other one is the standalone installer. Get the one that suits you the best.]
Step 3 – Go to the download location, and then, run the installer.
Step 4 – Follow the rest of the steps to complete the WebView2 installation process.
Once you have installed the WebView2, you may restart your computer once. Later, try to use the Razer Cortex app.
Fix 3 – Run the CortexLauncher service
CortexLauncher service is an important component of the Razer Cortex app. Make sure the service is up and running on your device.
Step 1 – Start a search for “services” from the search box.
Step 2 – Next, tap “Services” to load up the Services utility.
Step 3 – Then, you must locate the “CortexLauncherService” service.
Step 4 – Right-click the same and tap “Start” or “Restart“.
[NOTE – This decision to start or restart depends upon the present condition of that service. ]
Now, once you have restarted the service, test if you can use the Razer Cortex app or not.
See if this works out for you!
Fix 4 – Uninstall and reinstall Razer Cortex
If you are still stuck with Razer Cortex, it is better to do a fresh reinstallation of the Razer Cortex app.
Step 1 – You need to uninstall the Razer Cortex app from your system.
Step 2 – To do this, press Win+R buttons together and input this there. Click “OK“.
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Step 3 – There you will see the list of apps there. So, right-click the “Razer Cortex” app and use the “Uninstall” option there.
Follow the next few steps to completely uninstall the Razer Cortex app from your system.
Step 4 – You may download the latest version of the Razer Cortex app from here.
Step 5 – Run the installer to install the utility on your device.
Use the Razer Cortex app. See if this works out for you.
Fix 5 – Get the latest graphics driver update
You should always update the graphics driver to the latest version to use it along with the Razer Cortex. Depending upon which type of graphics card you are using, you may update the graphics driver from their respective apps. Like, if you are using an NVIDIA card, you must use the NVIDIA App or GeForce Experience app to update it. On the other hand, you may use the AMD Adrenalin app to update the respective graphics driver to their latest version.
Updating the GPU driver should help you resolve this problem with the Razer Cortex app. See if this works or not.