Are you seeing the “Something went wrong. Please try again.” error prompt while logging into the Messenger app? This can be quite annoying if you are away from your computer/laptop or you don’t have another device where you can use the Messenger app. There could be numerous reasons why this is happening on your phone. But, these are the solutions you should
1. Close and relaunch the Messenger app. If this is just a simple bug, the Messenger will function normally.
2. If you are connected to a VPN network, stop that and try to connect normally.
Fix 1 – Wipe out the Messenger appdata
The main reason behind this issue can be the Messenger appdata stored on your phone. So, clear those and test.
Step 1 – Just slide down once and tap the “⚙️” icon to open the Settings.
Step 2 – Go to the “Apps” settings.
Step 3 – Slide down to find the “Messenger” app and open it.
Step 4 – Quickly open the “Storage” settings to access that.
Step 5 – After this, tap “Clear data” to wipe out the stored cache data from the device.
Minimize the Settings pane.
Open the Messenger app and try to log into it. Check if this solves the problem.
Fix 2 – Permit all the Messenger permissions
Though the permissions and log in process in the Messenger app may not be related properly, there are occasions of improper permissions leading to this error.
Step 1 – Hold the Messenger app and then, use the “ⓘ” button to open the Messenger settings.
This will lead to the Messenger settings on your phone.
Step 2 – Open the “Permissions” to access that.
Step 3 – See whether there are some permissions are listed under Not allowed. Tap that to access that permission.
Step 4 – Set this permission to “Allow” mode.
Step 5 – This way, ensure all the permissions are allowed in the Messenger app.
After permitting all the permissions, check
Fix 3 – Force Stop Messenger
Force stop the Messenger app and then open it.
Step 1 – Hold the Messenger app.
Step 2 – Use the “ⓘ” button to access the Messenger app settings.
Step 3 – Hit the “Force Stop” icon to force stop the Messenger app.
After force stopping the Messenger app, launch it again. Try to log in once and test.
Fix 4 – Disable the Data Saver mode in Messenger
There is a dedicated Data Saver mode in the Messenger app. Disabling this feature might help.
Step 1 – At first, open the Messenger app.
Step 2 – Tap the “≡” to expand the menu. Then, hit the “⚙️” icon to open the Messenger settings.
Step 3 – Find the “Data Saver” settings while scrolling down through all the Messenger settings.
Step 4 – Make sure to “Data Saver” to “Off” mode in Messenger app.
Quit the app and check.
Fix 5 – Update the Messenger app
Check if you can update the Messenger app.
Step 1 – At first, launch the Play Store app.
Step 2 – Next, go to the profile icon and touch the “Manage apps and devices” from the context menu.
Step 3 – Touch the “See details” option where the phone shows up which apps have updates.
Step 4 – In that specific list of updates, look for “Messenger” app.
Step 5 – If the app has a pending update, tap “Update” to update the Messenger app.
Try to log into the Messenger app one more time.
Test if this works.