These days it’s so common that you can find that almost every person has a Facebook account and you can easily communicate with others through the Messenger application despite not necessarily having their phone numbers.
Lately, we have been getting reports from many iPhone users that they are not able to send any messages from their Messenger app on their iPhones. When they tried sending a message to others on the Messenger app, it displays an error under the message with an exclamation mark red-colored circle. The error message is as follows.
Message failed to send
Some of the possibilities that might be responsible for this issue are listed below.
- Poor internet connection
- Outdated Messenger app
- Changes are done to the network settings on the iPhone
- Technical issue with the Messenger app
On researching these factors, in this article, you will find many brilliant solutions which will easily fix this problem and you will be able to send messages on the Messenger app successfully.
Fix 1 – Check the Internet Connection
If any iPhone users are not having a good stable internet connection on the iPhone, many of the applications installed on the iPhone might not work efficiently as expected. So it is really necessary to ensure that you have strong internet connectivity on your iPhone.
To do so first, open the YouTube or Chrome app on your iPhone and try accessing a video or browsing some webpages. If you are finding it difficult to load the video/webpages, the internet is weak on your iPhone.
We recommend trying to restart the Wi-Fi router and reconnecting the Wi-Fi signal on your iPhone. This refreshes the Wi-Fi signal and would get a strong internet connection on the iPhone. If not, switch the internet from Wi-Fi to Mobile Data by going to Settings > Mobile Data and tapping on the Mobile Data toggle button to enable it.
Fix 2 – Try using a VPN
This worked for some iPhone users who have access to a good VPN connection. It provides you with good access to network connectivity. So try connecting your iPhone to a VPN by using the steps explained below.
Step 1: First of all, you should open the Settings app on your iPhone.
Step 2: Then scroll down a bit and select the General option by clicking on it as shown in the below screenshot.
Step 3: Next, search for the VPN & Device Management option on the general page.
Step 4: Now tap on it.
Step 5: Click the VPN option at the top of the page appeared as shown below.
Step 6: Here you need to try connecting a VPN connection by following the onscreen instructions.
Fix 3 – Report a problem on the Messenger app
If you find that this issue is caused due to some problem from the Facebook team side, then you can report this issue by taking the screenshot and sharing it with their team by following the steps mentioned below.
Step 1: Open the Messenger app on your iPhone first.
NOTE – After that, please take a screenshot of the Message failed to send error.
Step 2: Then click on the Profile Pic icon at the bottom of the Messenger app as shown below.
Step 3: Scroll down to its bottom and select the Report a problem option by clicking on it as shown.
Step 4: You will get a pop-up on the screen on clicking the Report a problem option.
Step 5: Click Don’t include if you do not want to attach and send the complete logs and diagnostics from your iPhone.
Step 6: Type something in the Briefly explain what happened textbox to explain your issue like Message failed to send, etc.
Step 7: Attach the screenshot taken earlier by clicking on the Add media option as shown below.
Step 8: If you are doing this for the first time, it might ask for your permission to access the Photos.
Step 9: Tap on the Select Photos option from the list.
Step 10: After you have attached the screenshot, click the Send option at the top right side as shown in the below screenshot.
Fix 4 – Reset Network Settings
When the network settings are changed for some reason by the user, this might lead to such errors. So to avoid this, what you can do is simply reset your network settings on your iPhone and see if this worked for you.
Step 1: To do this, you need to launch the Settings app on your iPhone.
Step 2: Once the Settings app appears, scroll down and choose the General option by tapping on it as shown below.
Step 3: At the bottom of the General page, you will find the Transfer or Reset iPhone option.
Step 4: Please tap on this option to continue.
Step 5: Now select the Reset option by clicking on it as shown below.
Step 6: This pops up a context menu on the iPhone screen.
Step 7: Select the Reset Network Settings from the list by clicking on it as shown below.
Step 8: To continue for verification purposes, you might have to enter your iPhone passcode.
Step 9: After that, tap on Reset Network Settings on the confirmation pop-up window.
Step 10: This starts resetting the network settings on the iPhone.
Fix 5 – Update the Messenger app
Sometimes, the outdated application will create such problems on any device. So try updating the Messenger app on your iPhone and see if this helps. Many iPhone users have been able to fix this problem using the steps mentioned below.
Step 1: Open the App Store on your iPhone.
Step 2: Once the App Store is open, tap on the Search option at the bottom panel as shown below.
Step 3: Type messenger in the search bar at the top of the App Store window now.
Step 4: Select the Messenger option from the search results in the dropdown as shown in the below image.
Step 5: This opens the Messenger app page on the App Store.
Step 6: Here you will find the Update option written if there are any updates for the Messenger app.
Step 7: Tap on it and follow the onscreen instructions if any to update the Messenger app on your iPhone.
Step 8: If it displays Open, it indicates that the Messenger app is already in its latest version.
Fix 6 – Reinstall the Messenger app
If nothing else is working out for you to resolve this problem, you can always try reinstalling the Messenger app which can fix this issue caused due to interruption while installing the Messenger app earlier on your iPhone.
Try following the steps explained below on how to do it.
Step 1: After unlocking your iPhone, go to the home screen and search for the Messenger app.
Step 2: Now long tap on the Messenger app icon from the home screen.
Step 3: This gets the context menu on the Messenger app.
Step 4: Select the Remove App option from the list by clicking on it as shown below.
Step 5: This will pop up a context menu on the iPhone screen.
Step 6: Click Delete App from the list.
Step 7: You might another pop-up where you need to click the Delete option as shown in the image below.
Step 8: This starts uninstalling the Messenger app from your iPhone.
Step 9: After successfully the Messenger app gets uninstalled, you need to restart your iPhone.
Step 10: Once your iPhone is restarted successfully, launch the App Store application on your iPhone.
Step 11: Tap on the Search tab at the bottom of the App Store.
Step 12: Then type messenger in the search bar at the top and select the Messenger option from the dropdown results.
Step 13: This opens the Messenger app page on the App Store.
Step 14: Now click the cloud-shaped icon on the Messenger app page and this starts installing the Messenger app on your iPhone.