Print to PDF not working issue in Windows 10 / 11 Fix

Starting from Windows 10, Microsoft has released Microsoft Print to PDF feature where one can save any document as a PDF. To do so, one should choose Microsoft Print to PDF and click on Print. A prompt will be opened to confirm the name and location where the file is to be saved. Many users have reported that all of a sudden, this feature stops working. In case you have faced a similar issue, then read along.


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In this article, we will discover different ways to fix the Microsoft Print to PDF stopped working issue.

Fix 1: Disable and Re-enable Microsoft Print to PDF feature

Step 1: Search Turn Windows Features On or Off in the search box.

Turn Windows Features On Off Min

 

Step 2: In the appearing window, untick the option for Microsoft Print to PDF and click on the OK button

 

 

 

Untick Microsoft Print To Pdf

 

 

Step 3: Restart the Computer.

Step 4:  Open Windows features again by searching it in windows search box.

Step 5: In the Windows Features window, Now, check  Microsoft Print to PDF option back again and click on the OK button

 

 

 

Tick Microsoft Print To Pdf

 

 

Now, try if the Microsoft Print to PDF has started working. If not, try the next fix.

Fix 2: Do not use commas/special characters in the File name while saving

While you are saving the file, make sure there are no commas in the filename. At times, when commas or any other special notations are used, a file of 0 Byte size will be created in the saving folder. Thus it looks like Microsoft Print to PDF is not working

 

 

Save File Name Without Commas

Fix 3: Do not save file in Documents folder

The files are usually saved in the destination folder specified by the User. However, at times, these files are saved in the default location.  Try to save the file in a different location such as desktop and it will work as it has worked for most users.

Fix 4: Make Microsoft Print to PDF the default printer

Step 1: Open the Run Dialog

Step 2: Write control printers and press Enter

 

 

Control Printers

 


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Step 3: In the Devices and Printers window that opens, Under Printers section, locate Microsoft Print to PDF

Step 4: Right-click on Microsoft Print to PDF and choose Set as default printer

 

 

Set As Default Min

 

 

Step 5: Reboot your system and check if the Microsoft Print to PDf feature starts working

Fix 5: Uninstall and Re-Install the Microsoft Print to PDF Drivers

Step 1: Open the Run Dialog (Windows+R)

Step 2: Type control printers and press OK

 

 

Control Printers

 

 

 

Step 3: In the Devices and Printers window that opens, Under Printers section, locate Microsoft Print to PDF

Step 4: Right-click on Microsoft Print to PDF and choose Remove device

 

 

Remove Device Min

 

 

 

Step 5: You will see a confirmation dialog. Click on Yes

 

 

 

Remove Device Confirmation Dialog

 

 

Step 6: Complete the process of uninstalling

Step 7: In the Devices and Printers window,  click on Add a printer option from the top menu

 

 

 

Add A Printer

 

 

Step 8: In the wizard that opens, click on The printer that I want isn’t listed as shown below

 

 

 

The Printer Is Not In List

 

 

Step 9: Click on Add a local printer or network printer with manual settings and click on the Next button

 

 

 

Add A Local Printer Manually

 

 

Step 10: Tick on Use an existing port  and choose PORTPROMPT: (Local Port) from the drop-down

 

 

Use An Existing Port

 

 

Step 11: From the Manufacturer list, select Microsoft. From the Printers list select Microsoft Print To PDF. Click on the Next button

NOTE: If you cannot find Microsoft Print To PDF option in the list, click on the Windows Update button and then try again.

 

 

Install The Printer Driver Min

 

 

Step 12: In the appearing window, tick on Replace the current driver and click on the Next button

 

 

Replace Current Driver

 

 

Step 13: Give a suitable Printer Name and click on the Next button

 

 

Printer Name

 

 


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Step 14: In the window, you can see that the printer installation is in progress

 

 

Printer Installation Is In Progress

 

 

Step 15: Once done, click on the Finish button

 

 

Click On Finish

 

 

 

Now, check if Microsoft Print to PDF feature starts working as expected.

Fix 6: Change the folder where the files are saved

Some people have reported that this simple trick worked in their case.

When you are saving the file, try giving a different location and see if this works in your case.


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In the address bar, type a different location.

 

 

Onedrive Document

 

 

 

In case this did not help, try the next fix.

Fix 7: Check for Windows Update

Most of the time, having your Windows Operating System up-to-date alone can fix almost all of your windows related issues.

Step 1: Open the Run Dialog. One can use the shortcut Windows+R

Step 2: Type ms-settings:windowsupdate and hit Enter.

 

 

Mssettings Windowsupdate

 

 

 

Step 2: Click on the Check for updates button.

 

 

2 Check Windows Updates

 

 

Step 3: Windows will check for any new updates. If any new updates are found, they will be downloaded and installed.

Step 4: Click on the Restart now button for the changes to take place.

 

 

4 Windows Update Restart Now

 

 

That’s All

We hope this article has been informative. Thank you for Reading.

Kindly drop a comment and let us know if these fixes worked for you.

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