Outlook Not Loading In Chrome on Windows PC Fix

Are you facing Outlook not loading in Chrome issue when trying to access Outlook on Chrome? There are different errors faced by users when trying to use Outlook, one among them is Outlook keeps on loading but never opens in Chrome issue. Do not worry you are not alone and this issue can be fixed easily. Basically, the error occurs when there are corrupted files, caches, outdated Chrome versions, when JavaScript is disabled, ad blocker that is preventing from launching Outlook, etc. In this article, we have different methods that you can try on Windows machines to get rid of this issue. Let us start!

Method 1 – Remove All The Cookies

Note: This method is temporary and a quick fix.

Step 1 – Open the Chrome browser and a new tab in it

Step 2 – Now open the Outlook website in chrome, if it prompts for email and password enter them and login

Step 3 – It will keep on loading, meanwhile in the URL address bar at the top, click on the lock symbol at the left side

Step 4 – From the list that appeared, select cookies

lock

Step 5 – Click on Manage cookies and site data

Step 6 – Delete each item from the list by clicking on the delete (bin symbol) on the right side

Step 7 – In few versions, when you click on the lock symbol, in the appeared list click on cookies then select each cookies and click on remove

 

 

 



cookies 1

 

Step 8 – Then click on done

Step 9 – Refresh the page by using Ctrl + R keys together or click on loop symbol at the left side of the address bar at the top. Now the Outlook will open and you can check the mails in your inbox.

Note: But you will have to repeat these steps every time you use Outlook in Chrome.

Method 2 – Re-activate JavaScript

 

Step 1 – Open the chrome browser and click on the three dots at the top right corner

Step 2 – Click on settings

 

settings 1

 

Step 3 – On the left side click on privacy and security

 

privacy

 

Step 4 – At the right, click on site settings

 

site settings

 

Step 5 – Scroll down at the right and find content section

Step 6 – In the content section click on JavaScript

 

javascript

 

Step 7 – Enable Sites can use JavaScript option by clicking on the radio button beside it

 

use javascript

 

Step 8 – Also in the customized behaviors section, under allowed to use JavaScript add the Outlook’s website by clicking on the Add button

Step 9 In the add a site window, give the Outlook website’s URL and click on add

 

add

 

Step 10 – Close and re-open chrome browser and open the Outlook website then check if the issue is resolved.

 

Method 3 – Disable The Ad Blocker 

 

Step 1 – Open the chrome browser and click on the three dots at the top right corner



Step 2 – Click on settings

 

settings 1

 

Step 3 – On the left side click on privacy and security

 

privacy 1

 

Step 4 – At the right, click on site settings

 

site settings

 

Step 5 – Scroll down at the right side and click on additional content settings

Step 6 – Select intrusive ads

 

intrusive adds

 

Step 7 – Choose Ads are blocked on sites known to show intrusive or misleading ads option by clicking on the radio button beside it

 

block ads

 

Method 4 – Restart The Computer

Before jumping into any other solutions, try restarting the computer. Sometimes the problem will be solved by restarting the computer and it saves time. Close all your running applications and then restart the computer. Then check if the issue is solved. If not then try the below methods.

 

Method 5 – Update The Chrome Browser

 

Step 1 – Open the Chrome browser and click on the three dots at the top right corner

Step 2 – From the appeared list, click on help

 

help

 

Step 3 – Then select about google chrome from the fly out list

 

chrome

 

Step 4 – Check if Chrome needs any update, if yes then click on update chrome. Else it will show Chrome is up to date.

 

Method 6 –  Clear The Browser Cache

 

Step 1 – Open the Chrome browser and click on the three dots at the top right corner

Step 2 – From the appeared list, click on more tools

 

more tools

 

Step 3 – In the fly out option click on clear browsing data

 

clear data

 

Step 4 – Go to the advanced tab, in the the time range drop down select all time

Step 5 – Then enable cookies and other site data and cached images and files option by clicking on the checkbox beside them (a tick mark should be present)

 

cookies data

 

Step 6 – Click on clear data button. It will take a few minutes to delete all the cache files and cookies

Step 7 – Restart the computer and open the Outlook again. Now check if the issue is resolved.

 

 



Method 7 – Disable The Ad Blocker On Outlook Website Or Uninstall The Ad Blocker Extension

 

Step 1 – Open the Outlook website URL on chrome. While loading click on the extension icon at the top right corner

Step 2 – From the appeared list, click on the three dots beside your installed adblocker

 

blank

 

Step 3 – A list of options will appear, choose pause on this site. This will stop your ad blocker on Outlook

 

pause site

 

Alternatively you can also disable the Adblocker extension

Step 1 – Open the chrome browser and in the new tab click on extension icon that is at the top right corner

Step 2 – In the appeared list click on manage extensions

 

blank

 

Step 3 – Find your installed adblocker and disable it by clicking on the toggle bar (blue color should disappear from the toggle bar ) or to uninstall, click on remove button

 

adblocker disable 1

 

 

 

remove

 

Step 4 – Close and re-open the Chrome website and launch the Outlook newly and then check if the issue is resolved.

That’s it! I hope the above provided information is helpful and easy to follow. Let us know which method did you apply and got the issue resolved. Thank you!!