Some Windows 10 users, specially laptop users, are complaining about an BSOD error followed by an error message “KMODE EXCEPTION NOT HANDLED ETD.sys” on their devices. ETD stands for Elan Trackpad Devices. As you have already guessed it, this problem is happening due to corrupted track pad driver on your system. Disabling it from System Configuration will solve this issue.
Fix-1 Disable Elan services in Safe Mode-
Disabling Elan services in Safe Mode will solve this issue.
As your computer have faced a blue screen of death (BSOD) error, Automatic Repair window should open automatically.
But, in case if the Automatic Repair doesn’t open automatically, you have to open the window manually-
1. Make sure your computer is turned ‘Off”.
2. Now, start your computer and as soon as the manufacturer’s logo (like- Dell, HP etc) is visible, press and hold the power key for 3-4 seconds to force shutdown your device.
3. Keep repeating this process of start-force shutdown-start for 3 times and at 4th time let your computer start normally.
You will see Automatic Repair window.
4. Click on “Advanced options“.
5. In Choose an option window, click on “Troubleshoot“.
6. In Troubleshoot window, click on “Advanced options“.
7. In the Advanced options window, click on the “Startup Settings“.
8. Now, click on “Restart” to restart your computer in safe mode.
9. Now, you will be shown options of Startup Settings.
10. Press “5” to ‘Enable Safe Mode with Networking‘ access.
Your computer will be booted into Safe Mode with Networking access.
11.Press Windows key+R to launch Run window.
12. In Run window, type “msconfig” and hit Enter.
13. In System Configuration window, go to “Services” tab.
14. Now, check the option “Hide all Microsoft services” to hide them from the list.
15. Scroll down and uncheck the “Elan Services” from the list to disable it.
16. Now, click on “Apply” and then click on “OK” to save the changes on your computer.
Reboot your computer. Your computer will be booting up without Elan Services.
Fix-2 Disable TabletInputService-
In case if you couldn’t find “Elan Services” in the previous method, follow this steps-
1. In Automatic Repair window, click on “Advanced options“.
2. In Choose an option window, click on “Troubleshoot“.
3. In Troubleshoot window, click on “Advanced options“.
4. In the Advanced options window, click on the “Startup Settings“.
5. Now, click on “Restart” to restart your computer in safe mode.
6. Now, you will be shown options of Startup Settings.
7. Press “4” to ‘Enable Safe Mode‘.
Your computer will be booted into Safe mode.
8. Now, press Ctrl+Shift+Esc together to launch Task Manager window.
9. In Task Manager window, go to “Services“.
10. Scroll down and right click on “TabletInputService” and click on “Open Services“.
Services window will be opened.
11. In Services window, scroll down and double click on “Touch keyboard and Handwriting Panel Service“.
12. Now, in ‘Startup type:‘ click on the drop-down and choose “Disabled” from the list.
13. Finally, click on “Apply” and then on “OK” to disable the touch keyboard service on your computer.
Close Services window.
Reboot your computer to normal mode. Your problem will be solved.
Fix-3 Delete ETD.sys driver-
If nothing is working, deleting ETD.sys driver and installing the latest version of the driver may work out for you.
1. Click on “Advanced options” in Automatic Repair window.
2. Your computer will be booted into Windows RE mode.
3. Now in ‘Choose an option‘ window, simply click on “Troubleshoot“.
4. In Troubleshooting window, click on “Advanced options“.
5. In Advanced options window, click on “Command Prompt“.
6. In Command Prompt window, copy-paste these commands one by one and hit Enter after each time to execute them.
c: cd C:\Windows\System32\Drivers ren ETD.sys ETD.sys.old
7. Close Command Prompt window.
Reboot your computer and everything should work just fine.
Your problem will be fixed.
Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.