Microsoft has officially retired the Skype services and migrated the entire Skype user base to the Microsoft Teams app. Now, the entire transition process has not been smooth for the older Skype users. One of the key doubts these users are left with is related to the remaining Skype credit balance on their accounts. What will happen to the Skype credit balance? Will I lose all the remaining Skype credit balance once the service is suspended?— these type of questions circling around Microsoft Teams forums. You can get a comprehensive guide from here.
What will happen to the Skype credit balance after the switch to Microsoft Teams?
If you are worrying about your remaining Skype credit balance, we assure you there’s nothing to worry about. The Skype users with valid Skype licence or Skype credits will continue to enjoy Skype calls via Microsoft Teams application. So, you will not be losing any of your remaining Skype credit balance.
You can easily retrieve your Skype credit balance simply by following the instructions available on this guide.
Fix 1 – Log in using the same account
Step 1 – Retrieval of your remaining Skype credit balance depends on one important step.
Step 2 – That is, you must log in to your Microsoft Teams app using the same credentials that you have used on the Skype account.
Step 3 – There are three distinct methods of signing in to the Skype account –
a. Your legacy Skype name b. Email address bind with the Skype account c. Phone number linked to the Skype
Step 3 – Windows will create a person free teams account where you can use remaining Skype credits to make calls.
Step 4 – If you are signed in with the correct account, your Skype credits should be ready for you to use immediately.
Try placing a demo call.
Fix 2 – Reactivate your Skype credits
If you have not used your old Skype credits in a while, they can get deactivated due to inactivity. But don’t worry, you can easily reactivate your Skype credits for further use.
Step 1 – Your Skype credits can directly be reactivated from here.
Step 2 – This will take you to the Microsoft Teams page. Tap the Sign in option in the top right corner, and sign in using Skype credentials.
Once you have logged in properly, your older Skype credentials will be activated and be ready for use for making Skype calls.
Fix 3 – Use Skype Dial pad directly
You can use the Skype dial pad on the website directly to dial up numbers using your valid Skype credits.
Step 1 – Load up the Skype Dial Pad directly on your preferred browser tab.
Step 2 – Make sure that you are logged in with the proper Skype credentials.
This way, you can use your remaining Skype credits to make calls until they are completely replenished.
A tip for you – Spend the remaining Skype credit balance wisely. Once they are completely replenished, you cannot get any more new Skype credits.