Getting this message “You have a store credit balance before you can change stores” while trying to transfer the region on your iPhone? Well, you are not alone! If you try to transfer region or country in the App Store, while you have balance remaining on your account, you can’t transfer it. We have discussed this and the quickest remedial for this. Just go through this and you can change your region.
Fix 1 – Exhaust the balance
You need to exhaust the remaining balance of your Apple ID to start the region transfer process. Apple doesn’t allow this due to regulatory restrictions and the currency conversion metrics. So, you can just purchase something (like an app or movie) and exhaust the entirety of the balance to solve this problem.
Step 1 – Go to straight to the App Store utility.
Step 2 – Next, open the profile icon to view the Store information.
Step 3 – There, you will find the “Account Balance“. Otherwise, check out the “Credit” balance yourself.
Step 4 – Now, you have to find certain apps or other items that you can purchase using the credit balance.
It may not be a single app or a movie that can take up the entirety of the balance on your Apple ID. In that case, you purchase two or more items.
This way, you must exhaust the entire balance and make sure the balance is almost zero.
Once you are sure, the balance has reduced to 0, you can start the region or country transfer process. This time, you won’t be getting the same error message anymore.
Fix 2 – Cancel existing Apple subscriptions
Existing Apple subscriptions can become a hindrance in the region transfer process. So, you must cancel any time of existing Apple subscriptions (like Music, Arcade or iCloud) before you can change the region or country for your account.
Once you have discontinued the Apple subscription, you can finally change the country or region.
Hope these have helped and you have completed the region change process.