Many Windows 10 users have reported seeing an error when they try to install or update the Office application in their system. The error message reads as follows:
We’re sorry, we had a problem installing your Office program(s).
Please make sure the Office installation disk is inserted. Do you have enough free space on your main hard drive?
Please try installing again after you’ve checked the above.
Error Code: 30088-1021 (0)
This error is seen when the current installation of MS Office is corrupted or some of the underlying registry keys have been corrupted.Before proceeding, ensure the following :
- The Office installation disk is inserted.
- The Disk where you want to install MS Office has enough free space.
In this article, we have listed some fixes that might help you solve this error.
Table of Contents
Fix 1: Disk cleanup
Step 1: Open the Run Dialog using the keys Windows+R.
Step 2: Type the below command and press Enter.
Step 3: In the Disk Clean-up window, choose the drive where you want to install MS Office and click on OK.
Step 4: Disk Cleanup utility will start scanning.
Step 5: In the appearing window, ensure Recycle Bin and Temporary Files are ticked.
Step 6: Click on OK.
Step 7: In the confirmation dialog that appears, click on Delete Files.
Fix 2: Repair the MS Office Application
Step 1: Open the Run Dialog. Hold the keys Windows+r together.
Step 2: In the Run window, type appwiz.cpl, and hit Enter
Step 3: In the Program and Features window that opens, locate Microsoft Office Suite or Microsoft 365. Right-click on it and select Change
Step 4: If the UAC pops up asking for permissions, click on Yes
Step 5: In the appearing Microsoft pop-up window, tick on Quick Repair.
Step 6: Click on the Repair button
Step 7: Follow the instructions shown and repair the Office programs.
Step 8: Restart the application and check if the issue has been fixed.
Step 10: If the error is still present, try choosing Online Repair and click on Repair
Step 10: In the Ready to start an Online Repair Dialog, click on Repair
Restart the application and check if the error has been fixed.
Fix 3: Use the Fix-It tool from Microsoft
Step 1: Open your browser and visit the Fix-IT Tool Download Page
Step 2: Click on the Download troubleshooter button as shown below.
Step 3: Double-click on the downloaded file. Note that this would have a .diagcab extension.
Step 4: In the appearing window, click on the Next button.
Step 5: The troubleshooter will now start detecting the problems. It will notify the problem and also suggest a necessary fix. Follow the on-screen instructions and complete the process.
We hope this article has been informative.
Kindly comment and let us know the fix that helped you fix the error.
Thank you for Reading.
Anusha Pai is a Software Engineer having a long experience in IT industry and having a passion to write.