Recently many iPhone/iPad users have experienced an unusual issue on their iPhones/iPads. The problem is the applications are not getting downloaded from the App Store on their phones.
Not being able to download apps from the app store has left most iPhone users frustrated and it might be because of a lack of storage space, incorrect date and time, issues with the apple id like the password being updated, etc.
Don’t worry if you are also facing such a problem with your iPhones because keeping these factors in mind, we have compiled a set of fixes in this article below which will help you in resolving this issue.
Preliminary fixes –
- Check the Internet connection on your iPhone first. You can do it by opening the YouTube app and trying to play any videos. If there is any problem with the internet connectivity, please restart the wifi router if you are using a wifi network or disable the mobile data connection and then enable it on your iPhone.
- Disconnect the Internet connection (Either Wi-Fi or Mobile Data) and restart your iPhone once. After the iPhone is restarted, connect the internet connection back to your iPhone and check if the Apps are getting downloaded on your App Store.
Otherwise, try our other solutions given below.
Fix 1 – Sign Out and then Sign in to iPhone again
If the user has recently changed the password for security purposes, then this might create problems on your iPhone since it has saved your old password and has been using the same for the App Store as well. So we need to sign out and then sign in successfully and then try and check if the applications are getting downloaded on the App Store.
Step 1: After unlocking your iPhone, open the Settings page by tapping on the settings icon as shown in the below screenshot.
Step 2: Now Tap on your apple id box at the top of the Settings page.
Step 3: Scroll down the Apple ID page to the bottom and tap the Sign Out option once.
Step 4: Enter your Apple ID’s password and tap Turn Off at the top right corner of the prompted window as shown below.
Step 5: Then, toggle the Health, Keychain, and Safari toggle button to keep a copy of its data on your iPhone.
Step 6: Now tap the Sign Out button once as shown below.
Step 7: Confirm the sign-out decision by tapping on Sign Out on the pop-up window.
Step 8: This will start copying the iCloud data and signing out from the Apple ID.
Step 9: After you are signed out, tap on Sign in to your iPhone once.
Step 10: Enter your Apple ID on the popped-up window and tap on Next to continue.
Step 11: Now enter your password and tap on Next to proceed.
Step 12: It will send a two-step verification code to your phone number. Please enter it to proceed.
Step 13: You have to enter the iPhone Passcode.
Step 14: Tap on Merge to continue. You can also choose Don’t Merge if you do not want your calendar, Safari data, and contacts to get merged.
Fix 2 – Change the App Restrictions Settings
Content restrictions if enabled on your iPhone, could be responsible for this issue where it won’t allow the users to download some adult content apps on their iPhones. So change the app restrictions settings using the steps below.
Step 1: Open the Settings page on your iPhone.
Step 2: Then go to the Screen Time option as shown below.
Step 3: Next, tap on the Content & Privacy Restrictions option.
Step 4: Now select the Content Restrictions option by tapping on it once.
Step 5: Tap on the Apps option.
Step 6: On the Apps page, make sure you have selected Allow option by tapping on it once as shown in the below screenshot.
Fix 3 – Reset the Network Settings
Most iPhone users have claimed that simply resetting the network settings can actually fix this issue. So we recommend try resetting the network settings on your iPhone and check if it works.
Follow the steps below on how you can reset the network settings.
Step 1: Tap on the Settings icon on the home screen to open the Settings page on your iPhone.
Step 2: Next, go to the General option by tapping on it as shown below.
Step 3: Now tap on the Transfer or Reset iPhone option at the bottom of the General page.
Step 4: Then you can tap on the Reset button once.
Step 5: Choose the Reset Network Settings from the menu by tapping on it once as shown below.
Step 6: Enter the passcode as shown below to continue.
Step 7: Finally, tap on the Reset Network Settings as shown below.
Step 8: This starts resetting the network settings on your iPhone.
Fix 4 – Check the iPhone Storage
There is a possibility that the lack of iPhone storage could be responsible for applications not downloading on your iPhone through the App Store. So one way to tackle it is to check if the iPhone Storage is full on your iPhone using the steps below.
Step 1: Open the Settings page on your iPhone first.
Step 2: Then tap on the General option once to go to the General page.
Step 3: Now choose the iPhone Storage option by tapping on it once as shown below.
Step 4: On the iPhone Storage page, you will see all the contents, videos, photos, applications, and other kinds of stuff that are been stored on your iPhone which is causing this issue.
Step 5: So you need to figure out what to be deleted in order to make some space to download the new applications from the App Store.
Step 6: After making space on your iPhone, try opening the App Store and downloading the application you want and see if this worked.
Fix 5 – Change the Date and Time settings
Some iPhone users expressed that they were able to resolve this issue by simply adjusting the date and time settings by setting the correct time zone automatically or manually on their iPhones. So we suggest our users also try doing the same with the help of the steps explained below.
Step 1: Go to the Settings page on your iPhone after unlocking it.
Step 2: Then tap on the General option once.
Step 3: Now choose the Date & Time option by tapping on it once as shown below.
Step 4: Turn on the Set Automatically option by tapping on its toggle button as shown in the below screenshot.
Step 5: Otherwise, you can manually set the time zone by tapping on the Time Zone option after turning off the Set Automatically option.
Step 6: After you have set the correct time zone, check if the issue has got fixed.
Fix 6 – Pause the Download and Resume it again
When any app download gets stuck while downloading, it can be paused for resumed again after some time. This will initiate the download again and it starts downloading the app without any issue. It worked for many users so we advise our users also try this method once.
Step 1: First, try and download the application which you want from the App Store.
Step 2: If you feel that the application got stuck, then go to your home screen.
Step 3: There will be an icon of the application you are trying to download with the loading sign inside it.
Step 4: Just long tap on the icon and select Pause Download from the context menu by tapping on it as shown in the below screenshot.
Step 5: After that, wait for some time and tap on the application icon again to start to resume the download again.
Fix 7 – Turn Off the Low Data Mode
If the user has enabled the low data mode setting for their internet connection either Wi-Fi or Mobile network, it will cause a problem while downloading any heavy applications on the App Store on your iPhone. So let us try disabling the low data mode and see if this helps.
Step 1: Open the Settings page on your iPhone first.
Step 2: Then tap on the Wi-fi option as shown below.
Step 3: Select the Wi-Fi network that you use on your iPhone by tapping on it.
Step 4: On the Wi-Fi network page, disable the Low Data Mode option by tapping on its toggle button as shown in the below screenshot.
Step 5: You need to do the same with Mobile data as well. For that, you need to go back to the Settings page.
Step 6: Tap on the Mobile Data option once.
Step 7: Now choose the Mobile Data Options on top as shown below.
Step 8: Ensure the Low Data Mode option is turned Off by tapping on its toggle button as shown below.
After doing this, check if the Apps are being downloaded on the App Store or not.
Fix 8 – Edit the App Downloads Settings
There are very good chances for this issue to occur with gamers who try to download a gaming application that is over 200 MB. Because by default, the App Downloads setting is set to the Ask if Over 200 MB option which will not allow you to download any app which is over 200 MB. So let us change that and see if it could help us in downloading the apps without any issues.
Step 1: Go to the Settings page by tapping on the Settings icon on the iPhone’s home screen.
Step 2: Now scroll down the Settings page and tap on the App Store option once.
Step 3: Then tap on the App Downloads option under the Mobile Data section as shown in the below screenshot.
Step 4: At last, tap on the Always Allow option on the App Downloads page as shown below.
Step 5: After changing the App Downloads setting, check if you are able to download the application you want.