How to Fix Chrome Autofill Not Working issue on Windows 10 / 11

Chrome autofill is a super convenient feature that automatically fills your payment information, passwords and addresses while browsing online. It makes filling up details much easier and not take the pain to remember so many details. However, at times, the Chrome autofill may stop working for all or certain websites, thus, making it a difficult situation. From broken Chrome updates or incorrect autofill settings to damaged user profiles, there can be quite a few reasons, why Chrome autofill may not work. While changing the browser can be a quick option, there are a few ways you can fix the Chrome autofill is not working issue in your Windows 10 and windows 11 PC. Let’s see how.


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Method 1 – Delete Login Data and Login Data-journal

First of all close chrome browser

1 – Right click on start button and click RUN.

Run Start Right Click Min

 

2 -Now, copy and paste the path given below in run command box and press OK button.

%UserProfile%\AppData\Local\Google\Chrome\User Data

3 – Now, Go inside Default folder.

4 – Now, Delete Login Data and Login Data-journal files.

Screenshot 2022 06 03 215344 Min

Open chrome and try again to check if it works.

Note: – To fix other Profiles on chrome, Just go inside Profile or Profile1 etc. instead of Default folder as stated in step 3 above and repeat the same steps.

Method 2 – De-Sync and Re-Sync again

1 -Go to chrome://settings/ in chrome browser.

2 – Click on Turn Off Button to Stop Syncing.


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Screenshot 2022 06 03 215912 Min

3 – Now, Select Clear Bookmarks, history and Passwords and more from this device option.

Now, click Turn Off button again.

 

Screenshot 2022 06 03 220103 Min

4 -Close Chrome browser.

5 – Now, Login again into your account.

It’ll prompt you to turn On Sync again.
Confirm yes and thats it. Your problem will be solved most probably.

Method 3: By Updating Chrome

 

Step 1: Launch Google Chrome and click on the three vertical dots (Customize and control Google Chrome) on the upper right of the browser.

Now, select Help and then select About Google Chrome.

 

Chrome Browser Three Vertical Dots Help About Googe Chrome

 

 

 

Step 2: In the About Chrome settings page, Windows will automatically start looking for the latest build.

If any latest update available, it will automatically update Chrome to that build.

 

Settings About Chrome

 

Once updated, re-launch Chrome and the autofill feature should start working now.


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Method 4: Enable Autofill Settings

 

Step 1: Open Chrome and click on its menu (three vertical dots) on the upper right side of the browser.

Select Settings from the menu.

 

Chrome Browser Cusomize And Control Google Chrome Settings

 

Step 2: In the Settings window, scroll down and look for Autofill section.

Here, click on Passwords.

 

Settings Autofill Section Passwords

 

Step 3: In the Passwords section, make sure that both Offer to save passwords and the Auto Sign-in options are turned on.

 

Settings Autofill Passwords Offer To Save Passwords Auto Sign In Enable

 

Step 4: Now, back under the Autofill section, click on Payment methods.

 

Settings Autofill Payment Methods

 

Step 5: In the Payment methods window, turn on both Save and fill payment methods and Allow sites to check if you have payment methods saved.

 

Payment Methods Save And Fill Payment Methods Allow Sites To Check If You Have Payment Methods Saved Turn On

 

Step 6: Again, go back to the Autofill section and select Addresses and more.

 

Settings Autofill Addresses And More

 

Step 7: In the Addresses and more page, go to the Save and fill addresses and turn it on.

 

Settings Addresses And More Save And Fill Addresses Turn On

 

Exit the settings window and try filling an online form on Chrome to check if the auto-fill is working now.

Method 5: Rename Default Folder

 

Step 1: Press the Win + E keys together on your keyboard to open the File Explorer window.

Step 2: In the File Explorer window, navigate to the path below:

 

%localappdata%\Google\Chrome\User Data

 

Now, look for the Default folder.

 

File Explorer Navigate To Google Chrome User Data Default

 

Step 3: Rename the Default folder as Backup Default.

 

Google Chrome User Data Path Default Folder Rename Backup Default

 

Now, launch Google Chrome and a fresh Default folder will be created automatically as the browser opens. This should now resolve the issue autofill not working in your Windows 10 PC.

 

Method 6: Enable your Sync Settings

 

Step 1: Open Google Chrome and go to the three vertical dots on the upper right side of the browser.

Here, select Settings from the menu.

 

Chrome Browser Cusomize And Control Google Chrome Settings

 

Step 2: In the Settings window, click on Sync and Google services.

 

Settings Sync And Google Services

 

Step 3: In the next page, under the Sync section, click on Manage what you sync.

 

Sync And Google Services Sync Manage What You Sync

 

Step 4: In the Manage what you sync window, select the radio button next to Customize sync.

 

Sync And Google Services Sync Manage What You Sync

 

Step 5: Now, scroll down and turn on the Passwords, Addresses, phone numbers, and more, and the Payment methods and addresses using Google Pay options.

 

Settings Passwords Addresses, Phone Numbers And More Payment Methods And Addresses Using Google Pay Turn On

 

Now, exit Settings and the Chrome autofill feature should be working now.

 

Method 7: By Turning Off Extensions

 

Step 1: Go to the Customize and control Google Chrome (three horizontal dots) on the upper right side of the Chrome browser and select More tools.

Then select Extensions.

 

Chrome Three Horizontal Dots More Tools Extensions

 

Step 2: Here, you can turn off any/all extensions you want.

 

Once you are done, restart your Chrome browser and now check if the auto-fill feature is working.

 

Method 8: Clear Browsing Data

 

Step 1: Launch Chrome browser and go to the three vertical dots (Customize and control Google Chrome).

Now, select Settings.

 

Chrome Browser Cusomize And Control Google Chrome Settings

 

Step 2: In the Settings window, scroll down and under the Privacy and security section, click on Clear browsing data.

 

Settings Privacy And Security Clear Browsing Data

 

Step 3: In the Clear browsing data window, go to the Advanced tab, and select All time from the Time range field.

Now, check the boxes next to Cookies and other site data and Cached images and files and click on the Clear data button below.

 

Clear Browsing Data Time Range All Time Cookies And Other Site Data Cached Images And Files Select Clear Data

 

Once completed, close the Settings tab and you should now see the auto-fill feature working.

 

 

Method 9: Never Saved Exceptions

 

Step 1: Open Chrome and go to the upper right side of the browser. Now, click on Customize and control Google Chrome (three vertical dots) and select Settings.

 

Chrome Three Vertical Dots Settings

 

Step 2: In the Settings window, scroll down and under the Autofill section, click on Passwords.

 


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Settings Autofill Section Passwords

 

Step 3: In the Passwords window, scroll down and go to the Never Saved section.

Here, check for the website you are browsing and for which you want the data to be filled automatically. If it shows up here, click on the X button to delete it from the Never Saved list.

 

 

Settings Passwords Never Saved X Button To Remove Website

 

Step 4: Relaunch Chrome and open the website.

You will now see a pop up asking to Save data. Click on Save and the autofill feature should be working now.

 

Method 10: Reset Google Chrome

 

If none of the above method works, you can reset the Google Chrome browser to its default settings. Let’s see how.

 

Step 1: Open Chrome and go to the three vertical dots on the upper right side of the window.

Select Settings from the context menu.

 

Chrome Browser Cusomize And Control Google Chrome Settings

 

Step 2: In the Settings window, scroll down and expand the Advanced section.

 

Settings Advanced Expand

 

Step 3: Under the Advanced section, scroll down and under the Reset and clean up section, click on Restore settings to their original defaults.

 

 

Settings Reset And Clean Up Restore Settings To Their Original Default

 

Step 4: In the Reset Settings prompt, click on the Reset settings button.

 

Reset Settings Prompt Reset Settings

 

This will reset the settings for the Chrome profile you are logged in and the changes will also apply to all devices you are signed in with this Chrome profile.

You can now browse the website you are having the autofill problem and it should be working now.

 

Alternatively, you can also try checking if the autofill feature for the specific website is working in the incognito mode.

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1 thought on “How to Fix Chrome Autofill Not Working issue on Windows 10 / 11”

  1. My Chrome lost the autofill address information and would not save new information. I read several articles, tried all of the solutions to no avail. I solved the problem by completely closing Chrome (this might require task manager intervention) renaming the default folder under C:\Users\%%User%%\AppData\Local\Google\Chrome\User Data, and then creating a new profile. Sign into the new profile, add the autofill address and close Chrome again. Copy the three recently updated files from the new profile into the original profile and rename the original default file folder back to default. When the original Chrome profile was opened again the autofill addresses were saved.

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