The web camera on your system is not only for video calling but also can be used for capturing photos using the pre-defined camera application on your windows system. Those photos are directly saved and stored in the folder called Camera Roll on your system’s hard drive.
Recently we have got some reports from several windows users that the folder Camera Roll is missing in their windows system and they are not able to find it anywhere.
Some other users have complained that they were getting some errors after capturing the photo and while storing the captured photo in the Camera roll folder. On researching, we got to know this might be because of Camera Roll folder is lacking the permissions for the current user profile.
This can really be frustrating and leave the users disappointed because they are not able to get those captured photos.
Don’t worry if this is happening to you too. In this article, we have gathered a lot of information on why this happened and how it could be resolved in order to get the folder Camera Roll back into the system.
Fix 1 – Create a new folder to store captured photos
Sometimes if the Camera Roll folder is missing and you are not able to find it in the whole drive, then you can create a new folder and name it appropriately and then this can be added to the system library where all the contents captured by the web camera on your system will be stored.
Here are the steps on how to create a new folder and include it in the library for storing photos and videos.
Step 1: Open the File Explorer by pressing the Windows+E keys and typing C:\ in the address bar and pressing Enter key.
NOTE – Since most of the default folders set by the system are in the C: drive. So it is better to create a folder somewhere in the C: drive.
Step 2: This will open the C: drive on your system.
Step 3: Now click the New option on the top menu bar and select Folder from the dropdown as shown in the below screenshot.
Step 4: Rename the newly created folder appropriately like Photos, etc.
Step 5: After renaming it, right-click on the folder and select Show more options from the context menu.
Step 6: Then hover over the Include in library option in the Show more options menu.
Step 7: Finally, select the Camera Roll option which is the first one on the list as shown below.
Step 8: This will be added to your Libraries folder and henceforth all the newly captured photos and videos by your web camera using the system’s camera app will be stored here.
Fix 2 – Change the location to save New photos and videos
If someone else was using this user account on the system, there might be chances that they have changed the location settings to save New photos and videos in the Settings app unknowingly. So we can go to the settings app and change its location setting.
Follow the steps explained below on how to do it.
Step 1: On your keyboard, first press the Windows key and type storage settings.
Step 2: Next, select Storage settings system settings from the search results as shown in the below image.
Step 3: Scroll down the Storage settings page and click the Advanced storage settings option to expand its section.
Step 4: On expanding, click the Where new content is saved option to open it.
Step 5: This is the page where you can change the location of newly created apps, documents, music, photos and videos stored by default.
Step 6: Search for the setting called New photos and videos will save to.
Step 7: Click on its dropdown menu as shown below.
Step 8: Then select which drive it should be saved to from the dropdown list.
NOTE – The default one is always C: drive, but if you select any drive other than C: like D: or E: then the new default folder will be set in this location ( Selected drive > Computer > Pictures > Camera Roll ).
Step 8: After selecting the drive, you can close the window.
Fix 3 – Check the Write Permissions for the Camera Roll Folder
If the Camera Roll folder is not missing on the system but is throwing an error while capturing the photos or videos by the default camera app on the system. It could be mainly because of the permissions issue of the Camera Roll folder on your system. The folder which has the read-only permission and not the write permission causes such issues.
So let us change the Camera roll folder permissions with the help of the detailed steps below.
Step 1: Go to the Camera Roll folder, which is mostly found in the location C:\Users\%username%\Pictures or if you have migrated it to the OneDrive, then it’s in the location C:\Users\%username%\OneDrive\Pictures.
Step 2: Once you get the folder named Camera Roll, just right-click on it and select Properties to open it.
Step 3: In the Properties window, go to the Security tab and select your User account in the Group or user names section.
Step 4: On selecting, it will display all the permissions under the Permissions section below.
Step 5: If the write permission is not allowed for your user account, then click the Edit button at the top as shown in the picture below.
Step 6: In the Edit Permissions window, select your user account and check the Write checkbox under Allow by clicking on it.
Step 7: Then click Apply and OK.
Step 8: Once done, close the other window also.
Hey! I am a software engineer who loves to solve technical issues and guide people in a simple and effective way as possible. Currently writing articles on tech problems is my thing!