How to fix Windows Media Player not Opening problem

Many users have reported that they have been seeing issues with the Windows Media Player. That is, when they try to open the Media Player, it will load. However, the player won’t open. In an attempt to make it work when they inserted a USB and selected Play using Windows Media Player, nothing happened. In certain cases, users reported seeing an error as follows saying Server execution failed.


Server Exceution Failed


Some of the users started seeing this issue when they upgraded to windows 10. This is one of the most common issues with the Windows Media player and can be fixed easily. This can happen because of the following reasons :

  • Corrupt Windows System Files
  • Windows Media Player Player Network Service has stopped
  • When there are issues in your User Account.

In this article, we have curated a list of fixes that can help you solve your problem and open the Windows Media Player.

Fix 1: Uninstall and Re-Install Windows Media Player

1 – Go to C:\Users\%username%\AppData\Local\Microsoft\Media Player in File explorer

2 – Now, Cut all the contents of the folder to make it empty and backall the files on Desktop inside a folder named media player backup.

Media Player Folder


3 – Now, Reinstall Media player by following the steps shown.

Step 1: In the search bar of the taskbar type Turn Windows features

Step 2: From the menu choose the option Turn Windows features on or off


Desktop Start Turn Windows Features On Or Off Click On Result

Step 3: In the appearing window, scroll down and locate Media Features.

Step 4: Expand the option by double-clicking on it.

Step 5: Locate Windows Media Player and uncheck the corresponding box.


Windows Features


Step 6: You will see a warning pop-up asking for confirmation, click on Yes.


Warning For Turning Wmp


Step 7: Restart the PC.

Step 8: Now, again Open Windows features window and this time check the option of media player and click OK to reinstall it

Media Features


Step 9 – Now, Copy all the contents of media player backup folder on desktop and paste it back to C:\Users\%username%\AppData\Local\Microsoft\Media Player


Fix 2: Using Windows Media Player Troubleshooter

Step 1: Open the Run Dialog with the keys Windows+R.

Step 2: Type control and hit Enter.



Control In Run


Step 3: In the control panel window that opens, at the top-right corner, search for Troubleshooting

Step 4: Click on the Troubleshooting option as shown below.




Step 5: In the appearing window, locate the search bar.


Locate Search Bar


Step 6: Type for Windows Media in the search bar. You will see a list of options showing below.

Step 7: Click on the Windows Media Player Settings


Windowsmedia Troubleshooter Min


Step 8: In the Window Media Troubleshooter window, click on Next.


Wmp Troubleshooter


Step 9:  The windows will run the troubleshooter and notify you if any fixes are found.

Step 10: Now follow the on-screen instructions and finish the troubleshooting process.

Fix 3: Re-register DLL Files

Step 1: Open the Run Dialog(Windows+R).

Step 2: Type cmd and hold the keys Ctrl+Shift+Enter. This opens the Command Prompt in Admin mode.




Step 3: In the command prompt window that opens, run the below commands.

regsvr32 vbscript.dll
regsvr32  jscript.dll
regsvr32  wmp.dll


Check if this helps. If not try the next fix.

Fix 4: Run the Update & Security Troubleshooter

Step 1: Open the Run Dialog in your System, holding the Shortcut keys Windows+r

Step 2: In the appearing window, type the command ms-settings:troubleshoot and just click on OK



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Step 3: In the Settings–> Update & Security –> Troubleshoot window that appears, Click on Additional troubleshooters


Additional Trobleshhoters


Step 4: Scroll down and locate Windows Store Apps and click on it.

Step 5: Now, click on the Run the troubleshooter button



Windows Store Apps Troubleshooter



Step 6: Windows will run the troubleshooter program and indicate if any changes or updates are required to the system. Do the needful.

Step 7: Restart the computer.

Fix 5: End the Windows Media Player process

Step 1: Right-click on an empty area of the taskbar

Step 2: Choose Task Manager


Task Manager



Step 3: In the Task Manager window, make sure you are in the Processes tab.

Step 4: Locate Windows Media Player and right-click on it.

Step 5: Choose End Task.


End Task Wmp


Step 6: Start Windows Media Player again and check if the issue resolves.

Fix 6: Run CHKDSK and SFC Scan

Step 1: Open the Run Terminal.

Step 2: Type cmd and hold the keys Ctrl+Shift+Enter to open the Command Prompt in Admin mode.






Step 3: Type the below command and hit Enter

 sfc /scannow


Step 4: Once, the scan finishes, check if the error resolves.

Fix 7: Run DISM Scan

Step 1: Open Run Dialog.

Step 2: Type cmd and press Ctrl+Shift+Enter.




Step 3: In the command prompt window that opens, Enter the following commands. Please don’t forget to hit Enter after each command.

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth


Step 4: Restart your system and check if the Media files can be opened.

Fix 8: Perform a Clean Boot of the System

If none of the above methods work, perform a clean boot of the system using the below steps.

Step 1: Open the Run Command. Press the keys Windows+R.

Step 2: Type msconfig and hit Enter

Msconfig Run Dialog



Step 3: In the General tab, choose Selective startup

Step 4: Ensure that Load system services and Load startup items are checked.



Selective Startup



Step 5: Go to the Services tab

Step 6: Tick on Hide all Microsoft services and then click on Disable All button

Step 7: Click on Apply  and then click on OK


Disbale Services Min



Step 8: Now restart your computer.

Step 9: Go to the Startup tab, and click on Open Task Manager



Open Task Manager



Step 10: Right-Click on the application that you feel is causing the issue and Disable it. Also, there will be a column called Startup Impact, if the application has a High Impact,  disable that application.

Repeat this for all the applications that you feel are causing the issue and have a high impact value.


Disbale A Application


That’s All.

We hope this article has been informative. Thank you for Reading.

Kindly comment and let us know the fix that helped you solve the problem in your case.