Solved : Windows 10/11 File explorer Crashing Problem

Most of Windows 10 users are complaining about File explorer crashing problem. People affected with this problem when try to open a folder or drive, file explorer crashes abruptly. Now, here are some quick fixes to get rid of the problem.

Method 1 – Run SFC and DISM commands

1 – Search cmd in windows taskbar and right click and click run as admin

2 – Run the command given below. Wait for some time when it finishes.

sfc /scannow

3 – Now, run the second command shown below.

DISM /Online /Cleanup-Image /RestoreHealth

4 – Now, run the command shown below

chkdsk /f /r

4 – Close the window and restart


Method 2: – Clear File explorer History

Step 1: – Search File explorer options in taskbar

Step 2: –  Click on File explorer options

File Explorer Options

Step 3: – Clear File explorer history

Step 4: – Uncheck Show recently used files in Quick access and Show frequently used folders in Quick access options. Uncheck any other option under privacy also.

Click Apply and OK

File Explorer Options Uncheck


Method 3: – Launch folder windows in a separate process

Step 1: – Search File explorer options in taskbar

Step 2: –  Click on File explorer options

File Explorer Options

Step 3: – Click on view Tab, then click on folder options.

Step 4: – Now, click on view tab and then check Launch folder windows in a separate process.

Step 5: – Finally click on Apply

Launch Folder Process

Method 4: – Disable Thumbnails

Step 1: – Search File explorer options in taskbar

Step 2: –  Click on File explorer options

File Explorer Options


Step 3: Click on View Tab and Select Always show icons, never thumbnails.

Click Apply and OK

Disable Thumbnails

Method 5 – Delete Bags keys from Registry

1 – Open RUN by hitting Windows and R key

2 – Now, type regedit in it and click OK

3 – Go to the path in registry shown below

HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell

4 – Delete BagMRU and Bags keys

Delete Bags Keys

5 – Reboot PC


Method 6: – Changing Display settings

Step 1: – Search Display settings in Start menu search box.

Step 2: – Now, Click on Display settings.




Step 3: – Now, Change the size of text, apps, and other items to 150% or 200% or 100%. But do not let it remain at 175%.




If the problem persists ( Or your size is already at 100%), try next method given below.


Method 7 – Find the culprit app causing it and uninstall it

Step 1: – Just after your file explorer crashes, Search for event viewer in start menu search box.

Step 2: – Now, go to Windows Logs -> System

Step 3: – Now, look for error marked with red and find the click it. This will contain the details of the culprit process or app. Get rid of it.


Note: – Please note that its not a crucial app / file you are uninstalling or deleting. Anyways before doing this take a system restore point.

27 thoughts on “Solved : Windows 10/11 File explorer Crashing Problem”

  1. Method 3 seems to work, although the taskbar was flickering in and out over my two open File Explorer tabs. I am not sure if this started after a Windows update or trying out the My Phone connection thing, which I removed because it does not open apps as advertised.

  2. My problem is when i want to start file eplorer from task bar, it refresh and disappear, i can only open it from Start for the first time. For other quick link, all work fine. Method #3 worked, but when the file explorer opened, desktop still seems refreshed by it self

  3. Awesome, Method #4 helped. There was a leftover folder left from an uninstalled program (WS-FTP), and CC Cleaner nor Advanced SystemCare caught it as a folder to delete/clean up. I force removed it through the cmd prompt and now File Explorer will open again. I would have never guessed an old FTP program was the culprit. Thanks!

  4. None of the 3 methods worked so i went on to method 4 and i found the error, It said the source was DistributedCOM but i have no idea how to uninstall that! please i need help

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