Facing some incoming call issues on your iPhone? Some of the iPhone users have faced this problem where all these incoming calls are getting this busy tones. This problem seems to be happening even when there is no outgoing call at place on the device. If you are affected by this problem, we have devised this set of solutions that you must follow to fix it.
Why are the callers getting busy call tone?
Whenever you dial someone, if the user is already on a separate call, a standard message plays out. This is the completely normal, and we experience the same scenario on a daily basis. But, if you are facing the aforementioned predicament, the caller on the other end will get a busy tone even when you are not actually calling someone!
This happens when a blocked contact dials up your number. If you have blocked someone and the blocked caller dials your number, this busy tone plays instead of the usual ringer tone. Apart from that, there is a toggle that can silence the callers automatically, if they are not from your contact list.
Fix 1 – Disable Silence Unknown Callers option
You must turn off the Silence Unknown callers feature on your iPhone.
Step 1 – At first, load up the iPhone Settings.
Step 2 – Next, go to the “Apps” module. You can find it at the bottom of the page.
Step 3 – Open up the “Phone” app.
Step 4 – Find and open up the “Silence Unknown Callers” feature.
Step 5 – After this, make sure the “Silence Unknown Caller” option is turned off.
While this feature is disabled, the caller won’t get the busy tone.
Now, this alone should fix the problem, unless, there the contact is blocked on your iPhone.
Fix 2 – Check the blocked contacts list
There is a high chance that the dialer who is facing this problem is blocked from your end.
Step 1 – To be sure, you can go ahead and open up the Settings page.
Step 2 – There, you have to go to the “Apps” tab.
Step 3 – You have to access the “Phone” app.
Step 4 – Look for the “Blocked Contacts” option in there.
Step 5 – There you will find the list of contacts that you have blocked on your iPhone.
Step 6 – If you see the caller ID there, just side-tap the contact and tap “Unblock“.
Once you have unblocked the contacts, the problem will disappear. You won’t get the incoming call busy tone on your iPhone. Check if this works!