Fix Google Chrome error ” He’s dead, Jim” on Windows 11/10

Many users have complained of seeing an error on screen when trying to open a page in Google Chrome. The error message is read as follows :


ADVERTISEMENT

He’s dead, Jim!

Either Google Chrome ran out of memory or the process for the web page was teriminated for some other reason. To continue, reload or go to another page.

 

This error shows up due to various reasons, the most common being the memory issue of Chrome. Sometimes,  extensions may interfere with chrome or simply the pre-loaded page gets stuck in limbo. Now, that we have a basic idea for the occurrence of an error, Let’s go through this article to know the different troubleshooting methods that help in fixing the issue on Google Chrome.

 

The fixes are divided into two categories first related to Google Chrome and the second related to the system.

Troubleshooting Google Chrome

Fix 1: Close all the unused tabs

 

When more tabs are present in the browser, more memory gets used and this causes the error. Close all the unused tabs by clicking on  “X”  present on each tab. This clears the system memory the tabs were using.

 

Close Inactive Tabs

 

Fix 2: Reload the Webpage

 

Simply click on the reload button present on the top-left corner of the webpage. This should restore the webpage and the error should be gone.

Reload

 

Fix 3: Disable the ScriptSave Extension

The problem may be mostly due to the third-party extension, ScriptSave. To disable this ,

Step 1: Click on 3-dots >More tools > Extensions.

 

Extensions

 

Step 2: Go to ScriptSave and disable the on / off toggle button of the extension.

 

Disable Extn

 

NOTE: If you don’t use this extension and is still present, you can simply remove it instead of disabling it.

Step 3: Restart the browser and see if the error is resolved.

Fix 4: Disable App Container

 

Step 1: Right-click on Google Chrome’s shortcut, and open Properties

.

App Container

 

Step 2: Go to the Shortcuts tab and locate the target entry.

 

App Container1

 

Step 3: Add “–disable-appcontainer” at the end of the target box. Now, click Apply.

 

App Container2


ADVERTISEMENT

 

Step 4: Finally, Restart your browser and the error should be gone.

Fix 5: Run Chrome Cleanup tool

 

Step 1: Open Chrome, click on 3-dots > Settings.

 

Cleanup Tool

 

Step 2: Go to Advanced > Reset and Clean up.

 

Cleanup Tool 1

 

Step 3: Click on Clean up Computer > Find.

 

Cleanup Tool 2

 

Step 4: If you are asked to remove software, click Remove. ( I did not have harmful software).

Step 5: Reboot your system and see if the error is resolved.

Fix 6: Reset Chrome Settings

 

Step 1: Open Chrome, click on 3-dots > Settings.

 

Cleanup Tool

 

Step 2: Go to Advanced > Reset and Clean up > Restore settings to original defaults.

 

Reset

 

Step 3: A pop-up window opens, click on Reset Settings.

 

Reset1

 

Step 4: Once done, Reload Chrome.

Fix 7: Reinstall Chrome

Step 1: Open the Run window by pressing “Win +R” and type  ” %LOCALAPPDATA%\Google\ Chrome\User Data\”.

 

Run Cmd

 

Step2: Now, Rename or Delete the default folder. ( Here, I am renaming it from chrome to Chrome 1)

 

Renaming Folder

NOTE: The above two steps have to be done before uninstalling Chrome.

Step 3: Press ” Win+ I”, click on Apps, Select Chrome, Click on Uninstall.

 

Reset

 

Step 4: Reboot your PC and install Chrome again.

 

Install Chrome

 

Fix 8: Disable Hardware Acceleration

 

Step1 : Click on 3-dots> Settings> Advanced > System.


ADVERTISEMENT


 

Settings Advanced System

 

Step 2: Disable the on/off toggle button ” Use Hardware Acceleration when available”.

 

Disable Hardware Acceleration1

 

Step 3: Once done, Reload Google Chrome.

Fix 9: Enable Strict Site Isolation in Chrome

Step 1: In the Chrome Browser, type ” chrome://flags”, in the address bar and hit Enter.

 

Chrome Flags

 

Step 2: Scroll down to select Strict Origin Isolation and click on Enable. A Relaunch button will appear on the screen.

 

Site Isolation Relaunch Chrome

 

Step 3: This will relaunch Chrome with all your tabs open and helps in resolving the issue.

 

PC Network Troubleshooting

If the error still persists, even after using the above fixes from Troubleshooting Google Chrome, the PC you are using may also be responsible. Let’s get down to see how to fix the issues.

Fix 1: Flush DNS Cache

 

Step 1: Press ” win+ R” to open the run window and type ” cmd”.

 

Run Cmd

 

Step 2: In the command prompt window, type ” ipconfig/ flushdns” and hit Enter.DNS Cache is flushed out. This helps in fixing the error.

 

Flush Dns

Fix 2: Reset Network Settings

 

Step 1: Press ” Win+I”, click on Network & Internet.

Network And Internet

 

Step 2: Click Status and scroll down to select Network Reset.

 

Network Rest

 

Step 3: Now, click on Reset now and select YES.

 

Reset Now

 

Step 4: Reboot the system and see if the error is fixed.

Fix 3: Run System file checker

 

Step 1: Open Command Prompt window as an admin.

 

Cmd Admin

 

Step 2: Type ” sfc/scannow”. The process allows repairing any corrupted or damaged Windows system files. This also helps in fixing the error.

 

Scan Now

 

Step 3: Once done, restart the system and the error should be fixed.

Fix 4: Update Windows

 

Step 1: Press” Win+I”, click on Update and Security.

Update

Step 2: Click Windows Update > Check for updates, Install if any pending updates are available.

 

Windows Update

 

Step 3: Once done reboot your system and see if the error is fixed.

Fix 5: Disable Antivirus and Firewall for a short period

To disable Antivirus Protection,

Step 1: Press ” Win+I”, Click Update and Security.

Update

 

Step 2: Click on Windows Security, click Virus and Threat Protection.

 


ADVERTISEMENT

Windows Security

 

Step 3: Click on Manage Settings and switch off the On/ Off toggle button.

 

Virus Threat Protection

 

To disable Firewall,

Step 1:  Type Control panel in Run window to open it.

 

Run Control

 

Step 2: Click  System and Security > Windows Defender Firewall.

 

Firewall

 

Step 3:  Click on Turn Windows Defender Firewall on or off.

 

Firewall Onoff

 

Step 4: Select the radio buttons near Turn off Windows Defender Firewall and click OK as shown.

 

Firewall 1

Fix 6: Perform System Restore

If all the above fixes do not work, try performing a system restore.

Step 1: Press ” Win+I”, Click Update and Security.

Update

Step 2: Click Recovery > Get Started.

Recovery Reset This Pc Get Started

Step 3: Choose an option and restore the system.

 

Reset Pc

 

Once you reset the system, the error should be gone.

 

That’s all

Comment below and let us know which fix helped you.

Thanks for Reading.

 

ADVERTISEMENT