Fix Unidentified Network Problem on Windows 10 / 7 / 11 [Solved]

Windows 10 has been around for almost 3 years now, but it is still full of bugs. If you upgrade your computer to Windows 10, or simply install its updates like Creators Update / Fall Creators Update version 1709 / Anniversary update, many bugs will come along. One such bug on Windows 10 is Unidentified Network – no internet access. This bug is also frequent in Windows 7. If you are facing this error, then you are not the only one. Many Windows 10 and Windows 7 users are having trouble accessing the internet due the same issue. But don’t worry. We will help you fix this problem in no time. Just follow the methods mentioned below, one by one, until the issue is fixed.

 

How to Fix Unidentified Network – no internet access in Windows 10 & 11

There are a number of reasons which could be causing this problem. So, there are many ways to solve the issue. We will go through each of the potential reason behind this issue and try fixing them. Follow the steps of these methods, until the problem is solved.

1. Using Network Commands

1. Press Windows key + S together and search cmd in it.

2. Now, right click on command prompt icon and run as administrator.

Cmd Run As Admin Min

 

3. Now, run the commands given below one by one by copying , pasting and hitting enter key each time.

 

ipconfig /release

ipconfig /renew

netsh winsock reset

netsh int ip reset

ipconfig /flushdns

ipconfig /registerdns

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh int tcp show global

 

4. Close the cmd window and Restart your computer

2. Obtain IP address Automatically

1. Press Windows key + R together to Open run.

2. Write ncpa.cpl in it and click OK.

 

Ncpa Cpl

 

3. Now, right click on network adapter with which you are connected to the internet.

Lets say you are connected via WiFi.



Just right click on WiFi adapter and click on properties.

 

Wifi Properties

 

4. Now, Double click on Internet Protocol version 4 (TCP/IPV4)

 

Internet Protocol Version 4

 

5. Now, Choose obtain IP address automatically and choose obtain DNS server automatically.

 

Obtain Ip Address Automatically

 

6. Click on OK and close the window.

 

3. Disable and Re-enable Network adapter.

1. Press Windows key + R together to Open run.

2. Write ncpa.cpl in it and click OK.

 

Ncpa Cpl

 

3. Now, right click on network adapter with which you are connected to the internet.

Lets say you are connected via WiFi.

Just right click on WiFi adapter.

4. Now, Click on Disable.

 

Disable

 

5. Then click on Enable again.

4. Forget the WiFi network and try to reconnect again.

1. Press Windows key + I together to open settings.

2. Now, click on Network and internet

3. Click on WiFi from left menu.

4. Now, click on manage known networks from right.

 

Manage Known Networks

 

5. Now, Click on your wifi network from the list to expand the menu.

6. Click on Forget.

 

Forget Network

 

7. Now, try again to reconnect it aby entering password.

For Windows 11 Users

1 – Search Wi-Fi Settings in search box and then click on it.

Wifi Settings Min

 

2 – Now, Click on Manage Known networks to expand.

3 -Now, Forget your Wifi network and then try to connect again by entering the wifi password.

Forget Networks 1 Min

5. Hardware issue

The first way to solve the problem is to clear out that there is no hardware issue with the modem or router. Many people use dongles as well. So, before beginning to solve the problem from the inside, make sure there is no problem with the hardware. Try reconnecting or using another cable. Reset or reboot your Wi-Fi router and modem. Don’t forget to check your network adapter. Make sure it is placed perfectly in its port. Now, after making sure there is no hardware issue, proceed to the next method.

 

6. Airplane Mode

Windows 10 comes with Airplane Mode. Users who had their computers updated with Windows 10 Fall Creators Update / Anniversary Update / Creators Update reported turning Airplane Mode ON and then back to OFF, fixed the problem for them. Here’s how to do it.

 

Step 1. The Airplane Mode is located on the right pane or in the Action Center, which can be accessed from the right side of your taskbar. Click on the Notifications option on your taskbar. Or simply press Windows logo key + A

 

Notifications

 

Step 2. Now, turn Airplane Mode ON and then OFF.

 

Airplane Mode

 

 

See if it fixes the issue. If not, move on to the next method.

 

7. Unidentified Network to Private or Public

In this method, we will set the unidentified network’s location to Private or Public. Doing this could fix the issue for you.

 

Step 1. Go to Cortana on the taskbar and type secpol.msc. Press Enter. This will open Local Security Policy.

 

Secpol.msc

 

Step 2. From the left side of the window, select Network List Manager Policies. Then, on the right side of the window, double-click on Unidentified Networks.

 

Local Security Policy Unidentified

 

Step 3. Now, under Location Type, select Private and under User Permissions select User can change location. After doing this, click on Apply and then on OK.

 

Unidentified Network Properties

 

Check if you are able to access the internet now. If the problem still exists, try the next method.

 

 

8. Switch off Fast Startup

It is almost tough not to notice how fast Windows 10 boots up than previous Windows OS versions. The reason behind this is a feature included in Windows 10 called Fast Startup. As Windows 10 is full of bugs, sometimes this very useful feature can cause problems. So, in this method, we will see if turning it off fixes the issue.

 

Step 1. Right-click on the Start button and select Power Options.

 

Open Power Options.png

 

Step 2. Scroll down on the right side of the window and select Additional Power Settings.

 

Additional Power Settings.png

 

 



Step 3. Select Choose what the Power button does from the left side.

 

 

Choose What A Power Button Does

 

 

Step 4. Now, click on Change settings that are currently unavailable.

 

Change Settings Currently Unavailable

 

 

Step 5. Under Shutdown settings, uncheck Turn on fast startup. Click on Save changes.

 

Tur O Fast Startup

 

Step 6. Turn off your computer. Turn it back ON after 30 seconds.

 

This should fix the problem. If you are facing the issue, follow the next method. Also, as Fast Startup is not the one causing the problem, you can turn Fast Startup back to ON.

 

 

9. Disable Conflicting Network Connection Items

Networking connections use different software or programs, such as VPN program or wireless manager. These programs can cause conflict in connection, eventually causing an unidentified network. So, in this method, we will disable such conflicting network connection items.

 

Step 1. Right-click on the network connection icon in the taskbar and select Open Network & Internet Settings.

 

Open Network And Internet Settings

 

Step 2. Under Change your network settings, select Change adapter options.

 

Change Adapter Options.png

 

Step 3. Now, right click on Ethernet or Local Area Connection, and select Properties.

 

Properties Ethernet

 

Step 4. Under the Networking tab, you’ll find the conflict items. Uninstall them.

 

Uninstall Conflict Items

 



This should solve the error. If the problem still persists, try the next method.

 

 

10. Add IP Address Manually

Sometimes faulty IP address may be the cause behind this error. So, in this method, we will add the IP address manually in Ethernet/Wireless Network Connection Properties. Here’s how to do it.

 

Step 1. Right-click on the network connection icon in the taskbar and select Open Network & Internet Settings.

 

Open Network And Internet Settings

 

Step 2. Under Change your network settings, select Change adapter options.

 

Change Adapter Options.png

 

Step 3. Now, right click on Ethernet or Local Area Connection, and select Properties.

 

Properties Ethernet

 

Step 4. Now, under the Networking tab, click on Internet Protocol Version 4 (TCP/IPv4), and then click on Properties.

 

Internet Protocol Version Tcp Ipv4 Prop

 

Step 5. Select Use the following DNS server addresses. Then add the following IP addresses manually:

Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4

Click OK after entering the IP address.

Change Dns Server Address

 

Step 6. Now, go to Cortana and type Command Prompt. Select Command Prompt from results, right-click on it and select Run as administrator.

 

Command Prompt As Admin

 

Step 7. In the command prompt window, type the following commands and press Enter after each command.

ipconfig /release
ipconfig /renew

 

Step 8. Restart your computer.

 

Check if this has solved the problem. If you are still getting the error, try the next method.