You already must be knowing the importance of having a secured connection to the system so that it does not get corrupted or damaged which in turn destroys it eventually. The same thing is with the server, the website and the user system.
Whenever the users try to make a connection with the website, if it is not secured, then it can affect the website or the user’s system. Now here comes the TLS/ SSL certificate which makes sure the connection is secured from both ends.
But recently many users have experienced a problem where they got a message that said ‘TLS handshake failed’ with some error code 501 or 525. This means TLS (Transport Layer Security) and the visitor’s browser couldn’t make a secured connection and it can harm the website.
This can be quite frustrating for the users who have no idea how to proceed from there. But in this post, we have gathered a few fixes after analyzing the situation and if you are also going through the similar one, please read this post to know more.
Table of Contents
Fix the Date and Time Settings
Sometimes, these types of errors occur when there is a mismatch in the date and time on the user’s system and the ones on the server. So it is better to check the date and time settings on the system and if it is incorrect, please adjust it accordingly and see if this works!
Let’s see how to adjust/change the date and time on the windows system below.
Step 1: Press the Windows key and type date & time settings.
Step 2: After that, select the Date & time settings option from the search results as shown in the below image.
Step 3: On the Date & time settings page, make sure you select the Set time automatically toggle button to turn it On for enabling windows to set the time automatically as per time zone.
Step 4: Next, adjust the time zone correctly as shown in the below screenshot.
Step 5: Also scroll down the page further and click Sync now button under Additional settings for syncing the time as per the windows time server.
Step 6: Once it is done, close the Date and time settings page and see if this worked!
Set the TLS Settings via Internet Options
If the TLS and SSL settings in the internet options window are not enabled, then it might cause problems as mentioned above in this post.
So here are a few steps explained below on how to turn on the TLS and SSL settings using Internet Options.
Step 1: Press the Windows key on the keyboard to open the Start menu and type internet options and hit Enter key.
Step 2: This opens up the Internet Options window on the system.
Step 3: Once the internet options window appears, go to the Advanced tab as shown below.
Step 4: Then, scroll down the list of Settings to the bottom.
Step 5: Next, look for Use SSL 3.0, Use TSL 1.2, and Use TSL 1.3 and please make sure you have selected it by clicking on its checkbox.
Step 6: After it is done, click Apply and OK to reflect changes and close the window.
Step 7: Now check if the problem got resolved or not.
Clear the Browser’s History Data
The browser’s corrupted history data can be the reason for this problem. So let’s go ahead and clear the browsing history data of the google chrome browser app on the system for example.
Step 1: Open the google chrome browser on the system.
Step 2: Then, go to settings by pressing and holding the ALT + F keys and then, hit the S key on the keyboard.
Step 3: Select the Privacy and security option on the left menu of the Settings page.
Step 4: Then, on the right side, click the Clear browsing data as shown below.
Step 5: The Clear browsing data small window pops up on the browser screen.
Step 6: Under the basic tab, select All time as Time range and check all the 3 checkboxes ( Browsing history, Cached images and files & Cookies and other site data).
Step 7: After you are done selecting the checkboxes, click the Clear data at the bottom.
Step 8: It will start clearing all the browsing data and once done, close the settings page.
Reset Browser to its default settings
Sometimes the major problem might be because of changes in the browser’s settings unknowingly done by the user. So let’s see if resetting the browser might help in fixing the issue.
Step 1: Open the google chrome and open its settings page by pressing the ALT + F keys together on the keyboard and then, hitting the S key.
Step 2: Go to the Advanced option on the left side to expand it.
Step 3: Scroll down and you will see Reset and clean up option as shown in the below image.
Step 4: In order to reset to its default settings, click the Restore settings to their original defaults on the right side of the Settings page.
Step 5: Wait till it resets the browser.
Step 6: Once it is done resetting, click the About Chrome option at the bottom of the menu on the left side.
Step 7: On the right side, make sure chrome is up-to-date and if not, please update it.
Step 8: After this, close the Settings page.
Clear All the Temporary Files
Step 1: Open the Run command box by clicking the Windows and R keys together on the keyboard.
Step 2: Then type %temp% in the run textbox and press Enter key.
Step 3: This opens the folder which contains all the temporary files.
Step 4: Clear the full folder by selecting all the files by pressing CTRL + A keys together and then, pressing SHIFT + DEL and later, hitting Enter key to delete all the files permanently.
Step 5: Once it’s done, again go to the Run box (Windows + R keys) and type temp and press Enter key.
Step 6: Before opening the temp folder it will ask for the admin privileges and then, click Continue to proceed as shown in the below image.
Step 7: Next, similarly as explained in step 4, clear all the files permanently.
Step 8: Similarly, go to the Prefetch folder by typing prefetch in the run box(Windows + R keys) and press the Enter key.
NOTE: If it asks for admin privileges, please click Continue.
Step 9: Then, clear all the files as explained above.
NOTE: If there are a few files that do not get deleted because of some obvious reasons, please leave it as is, but make sure most of the files are deleted.
Hope this solved this issue on your system and also please let us know in the comments section below. Thanks!
Hey! I am a software engineer who loves to solve technical issues and guide people in a simple and effective way as possible. Currently writing articles on tech problems is my thing!