Fix Explorer.exe blank message on startup in Windows 10 / 11

Some Windows 10 & 11 users are complaining about an explorer crash issue at the startup time on their system. In case if you are witnessing the same error (blank error message in Explorer.exe) it is happening due to a permission issue on your computer. To solve this problem you need to delete a particular key from Registry Editor. Simply, follow these fixes and the problem will be gone quickly.


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NOTE

Before going ahead to the main fix, you should make a backup of the registry on your computer. Once you have opened the Registry Editor, click on “File” > “Export” to create the backup.

If anything goes wrong you can retrieve your registry by simply importing the backup.

 

Fix 1 – Delete a key in Registry Editor-

1. Click on Search box beside Windows icon and type “regedit” and then click on “Registry Editor” to open the Registry Editor window.

 

Regedit

 

2. Now you have to expand the left-hand side this way-

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows

On the right-hand side of the window, try to find the Load ” string value.

4. Just double click on Load and make sure the Value Data is empty.

If not delete anything which is present under value data and click OK.

 

Load Value Data Min

 

 

In case if you can’t make changes in Load value data , then follow these steps

 


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6. Right-click on “Windows” on the right-hand side, and then click on “Permissions“.

 

Windows Permissions

 

7. In Permissions for Windows window, click on “Add“.

 

Add Windows Key

 

8. In Select User or Group window, click on “Advanced” to add your user name.

 

Advanced

 

9. In the next window, you need to click on “Find Now“.

10. Now, from the ‘Search results‘ find your user name and select it.

11. Click on “OK” to save it.

 

New Find Now

 

12. Coming back to the Select User or Group window, click on “OK” to complete the change.

 

Adv3

 

13. Again in Permissions for Windows window, click on “Advanced“.

 

Advcanced

 

14. In Advanced Security of Settings for Windows window, you have to click on “Add” option.

 

Add Advacned Security Settings Windows

 

15. Then, click on “Select a principle” to add your user name and give it full control of the Windows key.

 

Seelct A Principal

 

16. In Select User or Group window, click on “Advanced” to add your user name.

 

Advanced

 

17. Just like before you have to click on “Find Now“.

18. In the ‘Search results‘ panel, scroll down and find out your user name and select it.

19. Click on “OK” to save it.

 

New Find Now

 

20. In Select User or Group window, click on “OK” to select the user name.

 

Adv3

 

21. Coming back to Permissions Entry for Windows window, check the option of “Full Control“.

22. Then, click on “OK” to save the changes.

 

Full Control

 

23. You have to click on “Apply” and then on “OK” to save the changes on your computer.

 

Apply Ok 1


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23. Same way, again you have to click on “Apply” and then on “OK” to complete the process.

 

Apply Ok Final

 

24. In Registry Editor window, right-click on the “Load” key again and then click on “Delete” to delete the key from your computer.

 

Right Click Load Delete

 

25. If you are asked for confirmation to delete the key, click on “Yes“.

 

Yes

 

This time you will be able to delete the key from your computer.

Close Registry Editor window.

After closing it, reboot your computer to let the changes take effect.

After rebooting, the issue will be fixed.

That’s it . Your problem will get fixed.

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2 thoughts on “Fix Explorer.exe blank message on startup in Windows 10 / 11”

  1. Hello
    I Have The Same Issue With my windows 10. I was following above steps but when i was going to edit load string value i found that it was missing. Is there any way to recover that value??

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