Update screen is blank in Windows 10 Fix

Is the Windows Update screen appearing completely blank in the Settings window? If that is the case, don’t worry. There are a few quick resolutions to fix the issue to solve the problem quickly. Just follow these easy fixes to solve the problem.

Fix 1 –  Reset Windows Update parameters

You can reset the Windows Update parameters on your computer.

1. At first, type “cmd” in the search box beside the Windows icon.

2. After that, right-click on the “Command Prompt” and click on “Run as administrator” to run the terminal as an admin.


Cmd Search New Min


3. Before you implement this change, you have to stop a few running services. Type these commands one-by-one and hit Enter to stop all these services.

net stop bits
net stop wuauserv
net stop cryptsvc


Net Stop Bits


4. Then, you have to remove the existing qmgr*.dat file from your computer. Just execute this command to do so.

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"


Datastore Software Distribution




If you are applying this fix for the first time, skip these steps and follow the instructions mentioned in step 5 and onwards.
Even after enacting all the commands except these optional steps, re-do all the steps from Step 1 including these optional steps.

a. Type these commands one-by-one and hit Enter.



Datastore Software Distribution


b. Next, you have to rename certain folders associated with the Windows Update process. Paste these commands one at a time and hit Enter to run all these sequentially.

Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak 
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak


Rename Datastore Bak New



5. Reset the BITS service to the default security descriptor. Write down these lines one at a time and hit Enter to execute those.



Sc Exec


6. Next step is to re-register the essential BITS files and the Windows Update files. Execute all these commands to re-register the dll files.

regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll


Regsvr32 Atl Min


7. Then, reset the network socket configuration.

netsh winsock reset


Netsh Winsock Reset New


8. Finally, the last thing is left for you to start those stopped services. Execute these 3 commands to start the services.

net start bits 
net start wuauserv
net start cryptsvc


Net Start Bits


Close the Command Prompt window.


Fix 2 – Re-register essential DLL components

You can re-register the essential dll components on your computer.

1. At first, type “cmd” in the search box beside the Windows icon.

2. After that, right-click on the “Command Prompt” and click on “Run as administrator” to run the terminal as an admin.


Cmd Search New Min


3. Then, copy-paste these two commands in the terminal and hit Enter. These will re-register the dll files.

regsvr32 jscript 
regsvr32 vbscript




After re-registering the dll files, close the terminal. Restart your computer once to let these changes take effect.


Fix 3 – Check if these services are running

Check if these services are running or not on your computer.

1. At first, press the Windows key+R keys together.

2. Once the Run window appears on your screen, type this code, and click on “OK“.



1 Run Services Msc


3. Once the Services window opens up, look for the “Application Identity” in the list.

4. Now, double-click on the service to access it.


Application Identity Min


5. Now, check the ‘Service Status:’. If the service is running, click on “Start” to start up the service.

6. After that, set the ‘Startup type:’ to “Automatic“.


Automatic Min

8. To save the changes, just click on “Apply” and “OK“.


Start Apply Ok Service Min


9. This way, start and automate all these services from the Services screen –

update orchestrator service

Windows update

Background Intelligence transfer service

Cryptographic service

Once you have made sure these services are running, check the status of the issue again.

Your problem should be solved.