Is the Windows Update screen appearing completely blank in the Settings window? If that is the case, don’t worry. There are a few quick resolutions to fix the issue to solve the problem quickly. Just follow these easy fixes to solve the problem.
Fix 1 – Reset Windows Update parameters
You can reset the Windows Update parameters on your computer.
1. At first, type “cmd” in the search box beside the Windows icon.
2. After that, right-click on the “Command Prompt” and click on “Run as administrator” to run the terminal as an admin.
3. Before you implement this change, you have to stop a few running services. Type these commands one-by-one and hit Enter to stop all these services.
net stop bits net stop wuauserv net stop cryptsvc
4. Then, you have to remove the existing qmgr*.dat file from your computer. Just execute this command to do so.
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
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OPTIONAL STEPs –
If you are applying this fix for the first time, skip these steps and follow the instructions mentioned in step 5 and onwards.
Even after enacting all the commands except these optional steps, re-do all the steps from Step 1 including these optional steps.
a. Type these commands one-by-one and hit Enter.
%Systemroot%\SoftwareDistribution\DataStore %Systemroot%\SoftwareDistribution\Download %Systemroot%\System32\catroot2
b. Next, you have to rename certain folders associated with the Windows Update process. Paste these commands one at a time and hit Enter to run all these sequentially.
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak Ren %Systemroot%\SoftwareDistribution\Download Download.bak Ren %Systemroot%\System32\catroot2 catroot2.bak
]
5. Reset the BITS service to the default security descriptor. Write down these lines one at a time and hit Enter to execute those.
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU) sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
6. Next step is to re-register the essential BITS files and the Windows Update files. Execute all these commands to re-register the dll files.
regsvr32.exe atl.dll regsvr32.exe urlmon.dll regsvr32.exe mshtml.dll regsvr32.exe shdocvw.dll regsvr32.exe browseui.dll regsvr32.exe jscript.dll regsvr32.exe vbscript.dll regsvr32.exe scrrun.dll regsvr32.exe msxml.dll regsvr32.exe msxml3.dll regsvr32.exe msxml6.dll regsvr32.exe actxprxy.dll regsvr32.exe softpub.dll regsvr32.exe wintrust.dll regsvr32.exe dssenh.dll regsvr32.exe rsaenh.dll regsvr32.exe gpkcsp.dll regsvr32.exe sccbase.dll regsvr32.exe slbcsp.dll regsvr32.exe cryptdlg.dll regsvr32.exe oleaut32.dll regsvr32.exe ole32.dll regsvr32.exe shell32.dll regsvr32.exe initpki.dll regsvr32.exe wuapi.dll regsvr32.exe wuaueng.dll regsvr32.exe wuaueng1.dll regsvr32.exe wucltui.dll regsvr32.exe wups.dll regsvr32.exe wups2.dll regsvr32.exe wuweb.dll regsvr32.exe qmgr.dll regsvr32.exe qmgrprxy.dll regsvr32.exe wucltux.dll regsvr32.exe muweb.dll regsvr32.exe wuwebv.dll
7. Then, reset the network socket configuration.
netsh winsock reset
8. Finally, the last thing is left for you to start those stopped services. Execute these 3 commands to start the services.
net start bits net start wuauserv net start cryptsvc
Close the Command Prompt window.
Fix 2 – Re-register essential DLL components
You can re-register the essential dll components on your computer.
1. At first, type “cmd” in the search box beside the Windows icon.
2. After that, right-click on the “Command Prompt” and click on “Run as administrator” to run the terminal as an admin.
3. Then, copy-paste these two commands in the terminal and hit Enter. These will re-register the dll files.
regsvr32 jscript regsvr32 vbscript
After re-registering the dll files, close the terminal. Restart your computer once to let these changes take effect.
Fix 3 – Check if these services are running
Check if these services are running or not on your computer.
1. At first, press the Windows key+R keys together.
2. Once the Run window appears on your screen, type this code, and click on “OK“.
services.msc
3. Once the Services window opens up, look for the “Application Identity” in the list.
4. Now, double-click on the service to access it.
5. Now, check the ‘Service Status:’. If the service is running, click on “Start” to start up the service.
6. After that, set the ‘Startup type:’ to “Automatic“.
8. To save the changes, just click on “Apply” and “OK“.
9. This way, start and automate all these services from the Services screen –
update orchestrator service
Windows update
Background Intelligence transfer service
Cryptographic service
Once you have made sure these services are running, check the status of the issue again.
Your problem should be solved.