Error code 4: 0x80070005 – system level in Chrome while updating [Fix]

Google Chrome is one of the most stable and reliable browsers until now. But even the most stable applications could also have flaws in them and this is what is happening with chrome users when they are trying to update it.


ADVERTISEMENT

Recently it has come to our notice that while trying to update the chrome browser, the users got this error on the About Chrome page. It threw an error message while updating the chrome browser that said “An error occurred while checking for updates: Update check failed to start(error code 4: 0x80070005 – system level).” and the updating process got interrupted and it was incomplete.

Most chrome users are not sure why this is happening in spite of relaunching the application several times on their system.


ADVERTISEMENT


We dug a bit into this issue and found out that this might be due to the lack of admin privileges. This could also be because some google update services must have been stopped. After considering these factors which could be responsible for this error, we have compiled 3 ways how to resolve this error and get the chrome browser updated in this article.

Please continue reading to learn more.

Fix 1 – Change the Google Update Service Startup type

There are a few services which run in the background to make sure to perform a few tasks without the knowledge of the users like updating some applications or occurring some events, etc. If these services are not running or there is some issue with the service, it can cause troubles or errors as mentioned in the article above.

So we recommend our users to check in the services app whether the service named Google Update Service (gpupdate and gpupdatem) is running perfectly.

Here are the steps on how to do it using the services app.

Step 1: You need to open the run command box first. To do so, press the Win+R keys together.

Step 2: Then type services.msc in it and press Enter key.

 

Run Windows Services Command Min

 

Step 3: Once the services app window opens, search for the service named Google Update Service (gupdate).


ADVERTISEMENT

Step 4: Now right-click on the Google Update Service and select Properties from the context menu as shown below.

 

Open Gupdate Properties 11zon

 

Step 5: In the General tab which opens as default, select Manual from the Startup type dropdown menu.

Step 6: Next, click Apply and OK.

 

Manual Gpupdate 11zon

 

NOTE – You have to repeat the above steps for Google Update Service (gupdatem) as well.

Step 7: Once done, you can close the services window and restart your system once.

Step 8: After the system starts, check if the problem still persists.

Fix 2 – Run Chrome browser as Administrator

Despite confirming that all relevant services are operational, if the problem persists on the Chrome browser, it might mean that it lacks administrator privileges on the system. To solve this, you need to run the chrome browser on your system as an administrator.

We have the detailed steps given below on how to open chrome as an administrator.

Step 1: Press the Windows key on your keyboard and type chrome.

Step 2: Then right-click on the Google Chrome app and select Run as administrator from the context menu as shown in the below screenshot.

 

Chrome As Admin 11zon

 

Step 3: This might prompt a UAC on the screen which you must accept by clicking Yes in order to proceed.

 

Chrome Admin Uac Yes 11zon

 

Step 4: On clicking Yes, the chrome browser app will get opened on the system as an admin.

Now you can try updating the chrome browser without any errors.

Fix 3 – Uninstall and then Install Chrome Browser again

Sometimes if any app installation is not done properly and got interrupted while installing it, this might cause errors as explained above in this article. So we suggest trying to uninstall and then freshly reinstall the chrome browser back on the system.

Follow the steps explained below on how to reinstall the chrome browser on your system.

Step 1: Press the Windows +R keys together on your keyboard.

Step 2: This opens the Run command box on your screen.

Step 3: Type appwiz.cpl and press Enter key.

 

Run Appwiz Cpl Command Min

 

Step 4: This opens the Programs and Features wizard on your system.

Step 5: Locate the Google Chrome program from the list of programs as shown below.

Step 6: Next, select Google Chrome from the list and click Uninstall on top as shown.

 

Chrome Uninstall 11zon

 

Step 7: This will start uninstalling the chrome browser and if needed, follow the instructions to uninstall completely.


ADVERTISEMENT

Step 8: After it is completely uninstalled, close the Programs and Features window.

Step 9: Now click here to open the downloads page of Google Chrome.

Step 10: Next click the Download Chrome button as shown below.

 

Download Chrom 11zon

 

Step 11: This will download the ChromeSetup.exe file on your system.

Step 12: Go to your Downloads folder (C:\Users\%username%\Downloads\) and double-click on the ChromeSetup.exe file.

 

Open Chromesetup File 11zon

 

Step 13: Follow the onscreen instructions to complete the installation process and make sure that it does not get interrupted in between.

NOTE – Check for a stable internet connection on your system for making the downloading process easy.

Step 14: After installation, you can launch the chrome browser and start using it because since you have reinstalled it, this is up-to-date.

ADVERTISEMENT