If you click on “Add shortcut to my files” in the OneDrive app, it will attempt to build a shortcut in the root directory folder in the OneDrive folder. When a user tries to relocate a shortcut to a new place, they might receive a “unable to move shortcuts” warning. This might be annoying if the issue occurs every time a user adjusts the shortcut. As a result, in this post, we have proposed a few alternative solutions to this problem.
Fix 1: Unlink this PC to OneDrive
Step 1: Click on OneDrive app icon on system tray on taskbar.
Step 2: Then, Click Help & Settings at the bottom of the pop up window.
Step 3: Select Settings from the list after clicking Help & settings button.
Step 4: Make sure you are in Account tab and Click Unlink this PC as shown in the below screenshot.
Step 5: Enter the Email address and click Sign in button in the Set up OneDrive pop up window as shown below.
Step 6: Enter the Password for the email address you entered previously.
Step 7: Click Sign in button to complete the setup process.
Step 8: Then, perform all the on screen prompt to complete the set up.
Once done, please try to move the shortcut and check if the warning still persists.
Fix 2: Update OneDrive app
Step 1: Right click OneDrive app icon on system tray on taskbar.
Step 2: Then, select Settings from the context menu as shown below.
Step 3: Go to About tab and Click the Version link under About Microsoft OneDrive section as shown below.
Step 4: Clicking the Version link will directly take you to the downloads page where you can download and install the latest version of OneDrive app.
Step 5: Close the Settings window.
Now try and check again if the problem still appears.
Fix 3: Reset OneDrive App Data
Step 1: Press Windows + R keys together on your keyboard to open Run dialog box.
Step 2: Type %localappdata%\Microsoft\OneDrive\onedrive.exe /reset and hit the Enter key.
Step 3: If you are getting any error while resetting OneDrive app data using the above command, try to execute the below given commands in Run dialog box.
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
Step 4: Now check if the problem still appears while trying to move the shortcut.
I hope this solved the issue.
Fix 4: Check whether Target of Shortcut is deleted or not
This error notice generally indicates that the shortcut’s target is no longer available. Perhaps you erased it, or the specific file is no longer available to you.
Step 1: Open a new web browser tab (Eg:- Google chrome) and sign in to your OneDrive account online.
Step 2: Try to delete / remove the problematic shortcut.
Step 3: The File Explorer on your system will automatically remove this shortcut.
After a few minutes, try to move the shortcut and check if the problem still occurs.
I hope this solved the issue.
That’s all guys!
I hope this article was helpful and informative in solving this issue.
Please let us know in the comments section which fix was helpful to you.
Hey! I am a software engineer who loves to solve technical issues and guide people in a simple and effective way as possible. Currently writing articles on tech problems is my thing!