Something happened on our end error in Microsoft Store

Some Windows 11 users are complaining about an issue they are experiencing in Microsoft Store. Whenever they are trying to open Store, it is showing an error message, “Try that again. Something happened at our end.” The most probable reason behind this error is corruption in Store system files. Simply follow these fixes on your computer and the problem will be solved very easily.


Fix  1 – Re-enable Microsoft Store Install Service

1. Search services in Windows search box.

2. Now, click on services to open service manager.


Services Min


3. Now, Locate  Microsoft store install service.


Microsoft Store Install Service Min


4. Now, Double click on Microsoft store install service.

5. Choose startup type as automatic and click on start to start the service.


Store Automatic Min


6. Restart your PC.

Fix-2 Restart Windows Store Service from CMD-

Restarting Windows Store service on your computer may solve your issue.

1. To open an elevated Command Prompt window, type “cmd” in the Search box beside the Windows icon.

2. Then right-click on “Command Prompt” in the elevated search result and then click on “Run as administrator“.



Cmd Search


3. In Command Prompt window, copy-paste this command and hit Enter to execute the command on your computer.

sc config WSService start= demand


Sc Config Cmd


Close Command Prompt window.

Reboot your computer.

After rebooting your computer, check if Store is working or not.

Fix 3 – Reset Windows store using Powershell

1. Click on the Windows icon and write “powershell“.

2. Now, right-click on the powershell icon and choose run as admin.


Start Powershell Result Right Click Run As Administrator


3. After that, copy and paste the command given below in the powershell window and hit enter key to execute.

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


Powershell Register Windows Store Command


Once the program gets fully executed, close the powershell window.

Fix-4 Reset Store cache

Sometimes corrupted Store cache may cause this issue.

1 – Search cmd in Windows search box. Right click and choose run as administrator

Cmd Admin Min

2 – Type wsreset in command prompt window and hit Enter key



A CMD terminal will pop up. The resetting process will kick in simultaneously.

Wait for a while and then reboot your computer.

Fix 5 – Using the command prompt

1. Write “cmd” in the search box.

2. Then right-click on “Command Prompt” in the elevated search result and then click on “Run as administrator“.


Cmd Search


3. Now you need to execute these codes by copy-pasting each of these one-by-one and then hitting Enter. This will execute these commands sequentially.

SC config wuauserv start= auto 
SC config bits start= auto 
SC config cryptsvc start= auto 
SC config trustedinstaller start= auto


Sc Config Services Automatic


After that close the cmd window and restart your computer. Try again to see if the problem persists.

Fix-6 Rename SoftwareDistribution folder-

Renaming SoftwareDistribution folder may solve this issue for you.

1. Press Windows key+R, type “cmd” and then click on “OK“.


Run Command Search Cmd Enter


2. Execute these sets of commands to temporarily pause some services on your computer.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver


Wu Cmd1


This process will stop some services for a short period of time.

3. For the main step, copy-paste these commands one at a time and press Enter to rename ‘SoftwareDistribution‘ and the ‘Catroot2‘ folder.

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old


Rename Software Distribution


4. However, now to re-start those services again. To do so, execute these commands sequentially.

net start wuauserv
net start cryptSvc
net start bits
net start msiserver





Close Command Prompt window.

Reboot your computer.

After rebooting your computer, check if Store is working or not.

Fix  7 – Correct your Time Zone in your online Microsoft account

1. Login to your online Microsoft account using your Microsoft email account and password by going to official link.

2. Click on your Info.

3. Click on Edit Profile info.

Edit Profile Info Min Min


4.  Now, select Correct Country and and Correct time zone.

5. Click on save.


Timezone Min


6. Now, open Microsoft Store on your PC.

7. Now, Sign out and then sign in back again.

Sign Out Store Min


Now, Try again.


1 thought on “Something happened on our end error in Microsoft Store”

  1. Wow. This really works. I’ve been searching for an answer for a long time, but it was all troubleshoot this, troubleshoot that…. I set the store service to start and all my problems went away. Thank you

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