Fitness App not working in iPhone: How to fix

Majority of the iPhone users use the Fitness rings on their phones to maintain a healthy lifestyle. So if the Fitness app stops working or shows incorrect measurement on the iPhone, it can become very problematic. But, just like other apps on your iPhone, it can glitch out. These solutions will be helpful in troubleshooting the issue.


Fix 1 – Force close the Fitness app

If a bug is causing this problem, you can force-close the Fitness app. As you force restart the Fitness app, it will restart the Fitness widget as well.

Step 1 – Open the Fitness app from the App Library, if it isn’t available on your Home Screen.

Step 2 – Ignore if the Fitness app crashes or doesn’t work or show wrong information.

Step 3 – Clear the instance of the Fitness app from your phone.

This way, after clearing the Fitness app from your device, relaunch it.

Check if it is working or tracking your health parameters (fitness rings) or not.


Fix 2 – Force restart the iPhone/ Apple Watch

Whether you are facing this problem on your iPhone or on the Apple Watch, you must force restart the problematic device.

Steps for the iPhone –

Step 1 – Start the entire process by pressing and releasing the Volume UP key.

Step 2 – Immediately follow that step by pinching the Volume Down key.

Step 3 – The force restarting process can be initiated by hard pressing and holding the Power key. Do this until the phone goes into the reboot mode.


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Step 4 – Soon you will see the familiar Apple Logo on your phone screen.

This means the force reboot process is now complete, and you may let the Power Button go.


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Wait for the phone to complete the whole process.

Check the Fitness app on your phone.


Steps for Apple Watch

If the Fitness app has defected on your Apple Watch, these steps should be useful.

Step 1 – Your Apple Watch has a digital crown and a button. Press and hold both the buttons.

Step 2 – Do this until the Apple Watch screen goes black and show the Apple logo on the watch screen.

This way, you can force restart the Apple Watch.

After Apple Watch force restarts, check the status of the issue.


Fix 3 – Enable Motion and Fitness settings

The Fitness app needs the motion and fitness tracking permissions.

Step 1 – After opening the Settings, open the “Privacy & Security” tab.


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Step 2 – Later, touch the “Motions & Fitness” option to access it.


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Step 3 – Switch on the “Fitness Tracking” and the “Health” settings.


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Check with the Fitness app on your phone or Watch, wherever you are facing this issue.


Fix 3 – Update the Apple Watch/iPhone

Sometimes a bug in the software can create disturbance in the Fitness app on the Apple Watch or iPhone.

Step 1 – Head on to the Settings page.

Step 2 – There, you must open the “General” tab.


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Step 3 – Next, go to the “Software Update” tab.


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This way, update the phone/watch to the latest version and notice the behavior of the fitness app.

If you are still finding any discrepancy in the readings of the Fitness app, you should consult with an Apple Authorized service center. Check if this works out!